When most people mention website promotion, they are thinking search engines, so we'll certainly cover that in great detail. Of course there are more ways than just Google to promote your site, and we'll cover them as well.
I almost used Google as a synonym for Search Engine, since they are by far the largest and most influential search engine at this time. They are who you need to concentrate on, for if you do well in Google you'll also do well in Bing, Yahoo and others.
There are literally tens of thousands of search engines, but when you want to find something online, where do you go?
Odds are overwhelming that it will be to Google, Yahoo or Bing.
I'm old enough to remember when Alta Vista was by far the dominant search engine. Why did they die (or as good as died)?
Simply because a couple of college students came up with a better search algorithm.
The same fate could await the leaders today - but they are spending huge sums and employ a lot of people to make sure they stay on top.
Search Engines Market Share Usage Trend
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BruceClay.com maintains a great interactive display of search engine relationships:
It is important before beginning a journey to decide where you are going. What are you most concerned about? What do you want your promotion effort to do?
The answers to these questions make a difference in which strategies and tactics you will use.
Often when someone contacts me to help them by promoting their website, they immediately say they want to be 'at the top of Google' - or at least on the first page.
That is a very good thing, but may not be the goal you think you want. While it is true that you lose a lot of potential visitors the more 'buried' you are, it is also true that you don't need to be at the top to make a lot of money.
This is particularly true recently, since Google has redesigned their search mechanism to reflect 'instant search' results. The results begin appearing as the searcher is still typing the query in, and get refined the more words they put in the search box. This is called "long tail searching".
For example, if some one searched Italian, Joe's Spaghetti might be on page 497. They put the next word Spaghetti in and Joe's goes to page 40. They continue and put in Seattle, and Joe's Spaghetti House could jump to #1.
Clearly trying to get to #1 for the word Italian would be insanely competitive. Italian Spaghetti House Seattle is much less so.
It is also true that you should attract more visitors by being at the top - but if that traffic doesn't buy, what good does it do?
It may be more important to get the people who do visit your site to buy, than it is to get more traffic.
As Bruce Clay puts it:
"So you've put a lot of time and resources into SEO, PPC and social media, and you're finally getting a solid stream of visitors to your site — your incoming traffic is like water from a faucet, and your website is the bucket that collects it. The problem is, your bucket is full of holes. Users come to your site and leave just as quickly.
And it's not just you: industry-wide conversion rates hover around 3 percent, which means that 97 out of every 100 visitors enter a site and leave again without taking any action. And as many as 70 percent of online shopping carts are abandoned before checkout.
Driving traffic to your site will do nothing for your bottom line if you're not getting conversions from your visitors. This is why conversion rate optimization is necessary. You must plug as many holes in your bucket as possible in order to prevent all your hard work from going down the drain."
On the other hand, some sites really do want just the number of visitors to go up - whether or not people actually buy. There are really two main scenarios where this would be a good goal
1. Most or all of your revenue comes from impression (not pay per click) advertising on your site. Banner ads and other ads are often marketed and priced by the exposure they will get.
2. You are planning to sell the site. A site with high traffic will command a larger price in the marketplace, and the traffic statistics will be looked at.
Everybody would like to be top in their field, and brand marketing is all about making you first in your prospects' minds when they need what you offer.
For this goal, you want to spread yourself far and wide - so whereever they turn, there you are. You may even want to invest in buying ads on other sites yourself - like billboards, they are to build up that brand recognition.
You obviously also need to pay attention to reputation - you want people to be saying good things about you whenever you are mentioned.
All the above goals may be 'helper' goals to get you to your main objective - to sell your website for a lot of money.
Websites are valuable property in themselves, and those websites increase in value as they become dominent in their field, as they increase traffic and as they gain Google placement.
Think of building up and promoting your website as a retirement fund. When you are ready to, you can sell it for a bundle and then go live the rest of your life as you like.
A well-designed and promoted website should be the hub of all your marketing efforts.
Nowadays, if someone hears about you what is the first thing they do? It is a term in the English dictionary now to "google" someone. If they google you and don't find you, you are not going to get their money.
Some who are very enamored of the social media will argue that you no longer need a website. Facebook allows you to create a business page attached to your profile that can pretty much be the equivalent of a website. You can create a blog and even incorporate a shopping cart into your blog.
I'm not opposed to doing those - in fact they make a great supplement to your own site. They are not a substitute for your own site however.
Marketing at its heart boils down to two questions:
1. Who is my customer?
2. How do I reach them?
While simple questions, they should be carefully considered. As applies to your web promotion efforts,
1. Your website needs to be designed with your target market in mind. A site for investment bankers will clearly be much different than one aimed at skateboarders, in tone, language and style. This is important, because if your website is designed to appeal to 'everybody' it likely will appeal to nobody.
If your answer to "Who is my customer" is that you have more than one primary market, then you should consider having more than one website. Each could then be tailored to a group.
2. Your customers are not just going to go to your website or Facebook page, they go to many other places online. By identifying the sites and media that your target market frequents, you can spread your message to whereever they are. This can be done through affinity agreements, through ad purchases, through newsletter mentions and many other methods.
It's hard to fix when you don't know what is wrong - so any promotion effort needs to begin with an honest evaluation of where you are now.
If you don't have your site up yet, than you have a clean slate to get it right. If you already have a site, you can concentrate on fixing the promotion problems you have instead of worrying about 'design'. How pretty the site is should be secondary to how well it performs.
There are several steps to a good evaluation.
1. Technical analysis - This will check your html code for errors and compatibility issues, your page load times, your link validity and your interactivity. For technical analysis, I like http://Netmechanic.com and the w3c validation tools at http://validator.w3.org
2. Mystery shop - This looks at your site the way a visitor would. What makes them decide not to follow through on a purchase? What causes them to leave your site and go elsewhere? What are the frustration points and satisfaction points? I recommend our own mystery shopping service at http://customerbizshop.com
3. Keyword analysis - are you targeting the right terms? Just because you would search in a certain way, it doesn't mean that everyone else will do it the same. Some terms are much more competitive (harder to rank high in) than others. Good tools for this include http://wordtracker.com
4. Reach analysis - This checks your brand penetration and reputation throughout the web, including social media. This involves links, mentions and reviews. Google can be your friend here, but I really like http://ranks.nl
5. Competitive analysis - Next the leaders for your keywords are opened up to the above 3 checks, to determine why they are ranked so high. Then the task is to beat them for each factor that is attainable.
Of course, you have lots of extra time every day to devote to your promotion efforts, along with lots of knowledge. Right?
None of the promotion effort involves advanced physics or years of study to learn. But all of it involves time. Time to learn what to do, and time to actually do it.
If you have enough, by all means do it all yourself. If like most people you are stretched for time, then outsourcing makes the best sense.
A professional SEO firm or Webmaster Service has already learned what is needed, and makes an effort to stay up to date. They also have developed a number of scripts, and subscribed to tools that will help them do the work more thoroughly in less time.
One that is thoroughly versed in social media can also assume those tasks for you that you have neither the time nor inclination to do.
Of course, I recommend BizShop!
A well-designed and promoted website should be the hub of all your marketing efforts. Nowadays, if someone hears about you what is the first thing they do? It is a term in the English dictionary now to "google" someone. If they google you and don't find you, you are not going to get their moT
It would be silly to ignore what the search engine wants.
While the exact algorithm is secret, Google set up a whole section on their site that describes what they consider to be a good site.
They don't tell everything of course. Other parts of the puzzle are gradually filled in by search engine marketers continually testing what works and what doesn't.
Of course, once we have everything figured out, Google will change their algorithm ;-)
A good graphic showing the major factors influencing your ranking is http://searchengineland.com/seotable'>The Periodic Table Of SEO Ranking Factors, used with permission
Search Engine Marketing: SEM relates to the purchase of AdWords (or other online marketing media like banner ads). Search engine marketing is very controllable. You decide what you want to spend, which words or phrases you want to purchase, and exactly which page you want your ad to link to.
Search Engine Optimization: SEO relates to the examination of a website to find any technical barriers that might be preventing a search engine from accessing a website's content, and then identifying the most relevant site content and improving significant elements (primarily the page's browser title) in order to help the search engine index the content most effectively.
Social Media Marketing: SMMincludes blog marketing, Micro blogging (Twitter), social networking and more. You can set up profiles on popular social networking (Web 2.0) sites like Facebook and LinkedIn. You can publish your own blog or participate in online discussions as an expert.
Customer Relations Management: CRM is the interaction between the customer and the company. This would include newsletters, feedback forms, etc.
Content Management System: CMS is an integrated series of templates and programming designed to make it easy to add to and enhance a website. You can add components such as blogs, shipping methods, etc by turning on or installing modules.
The exact algorithm used by the search engines is a closely guarded secret. All search engine marketers are engaged in a never ending quest to try to learn what that algorithm consists of and how it scores various factors.
Google executives have said there are at least 200 factors in their algorithm.
Here is what leading search experts believe is important to Google:
An intersting article - not directly relevant to site promotion, but helping to understand algorithms is at http://www.bbc.co.uk/news/technology-14306146
The design elements of Search Engine Optimization are directly under your control - or whoever does your website. These are purely mechanical - it is a matter of putting the right tags, in the right places, and carefully building the site.
Each page is optimized individually, and it is very likely you will have some pages that rank quite well and others not so well. As a whole, high ranking pages boost the site ranking.
Each page should have it's own Title Tag, and the title tag should have keywords in it. A keyword is any word or phrase that you want to be found with when someone types it into the search box.
Google shows 69 Characters (Including Spaces) for Page Title. There doesn't appear to be any penalty for using more than this, but anything over 69 is not shown or apparently counted.
There are many meta tags available, but the Description tag is the only one of real importance. It is usually what is shown as the 'blurb' or partial paragraph beneath the title line of search engine results. Have an enticing description, and people will click yours before one that doesn't really say anything. It is another place to use those keywords also.
Just like the headlines in a newspaper or magazine are what grabs your attention, the words in the headlines on your page are important. Google ranks these words higher than other words on the page. There are six levels of headline tags, with h1 being the largest down to h6
Some web designers give up the chance to put their site higher by using graphic headlines instead of headline tags.
Remember that these are relative boosts - so it would do no good to put everything inside an h1 headline.
Extra weight is given to text that is placed as close to the beginning of the page as possible. The first 200 characters or so are often cited as being particularly important.
Don't take a long time leading into what your page is about. The first paragraph should have all the important details.
The higher up content is in your page code, the more important it is considered by search engine algorithms. To make your website as optimised as possible, your main page content must come before the side column.
There are a few techniques that can help in moving cthe information higher on the page. The easiest is CSS positioning. Your page source has the content first, but it is positioned in the browser to where you want it (putting it after your navigation buttons, for instance).
Many people now access the Internet on their cell phone or other small screen device - making them scroll all over for the important text is not a good idea.
A site map in simple terms is just a listing of all the pages on your site. There are several, but the two most important types are an html and an xml sitemap. The html sitemap is for human eyes to find a page easily on your site just by browsing through the listing.
Creating sitemaps for Google, MSN and Yahoo! - The Easy Way
A New Standard: Search Engine Giants Adopt the XML Protocol
In 2005, the search engine Google launched the Sitemap 0.84 Protocol, which uses the XML format.
A sitemap is a way of organizing a website, identifying the URLs and the data under each section. Previously, the sitemaps were primarily geared for the users of the website. However, Google's XML format was designed for the search engines, allowing them to find the data faster and more efficiently.
Google's new sitemap protocol was developed in response to the increasing size and complexity of websites. Business websites often contained hundreds of products in their catalogues; while the popularity of blogging led to webmasters updating their material at least once a day, not to mention popular community-building tools like forums and message boards. As websites got bigger and bigger, it was difficult for search engines to keep track of all this material, sometimes "skipping" information as it crawled through these rapidly changing pages.
Through the XML protocol, search engines could track the URLs more efficiently, optimizing their search by placing all the information in one page. XML also summarizes how frequently a particular website is updated, and records the last time any changes were made.
XML sitemaps were not, as some people thought, a tool for search engine optimization. It does not affect ranking, but it does allow search engines to make more accurate rankings and searches. It does this by providing the data that a search engine needs, and putting it one place-quite handy, given that there are millions of websites to plough through.
To encourage other search engines to adopt the XML protocol, Google published it under the Attribution/Share Alike Creative Commons license. Its efforts paid off. Recently, Google happily announced that Yahoo and Microsoft had agreed to "officially support" the XML protocol which has now been updated to the Sitemap 0.9 protocol and jointly sponsored www.sitemaps.org, a site setup to explain the protocol. This is good news for website owners, and an applaudable sign of cooperation between known competitors.
The shared recognition of the XML protocol means that website developers no longer need to create different types of sitemaps for the different search engines. They can create one file for submission, and then update it when they have made changes on the site. This simplifies the whole process of fine-tuning and expanding a website.
Through this move, the XML format will soon become a standard feature of all website creation and development. Webmasters themselves have begun to see the benefits that this file provides. Search engines rank a page according to the relevance of its content to particular key words-but until the XML format, there were instances when that content was not properly picked up. It was often frustrating for webmasters to realize that their efforts to build a website were left unseen. Blogs, additional pages, or even the addition of multimedia files took hours to create. Through the XML file, those hours will not be wasted, and will be seen by the three leading search engines-Google, Microsoft, and Yahoo.
In a recent move Ask.com has now begun to support xml sitemaps and in an update to the sitemaps protocol it is now possible to tell all search engines the location of your xml sitemap by placing an entry into your robots.txt file.
Sitemap: http://www.mysite.com/sitemap.xml
A free service for generating sitemaps is at:
http://www.xml-sitemaps.com/
Optimizing images is becoming more and more important in SEO (Search Engine Optimization) for websites. The ALT attribute is a critical step that is often overlooked. This can be a lost opportunity for better rankings.
In Google’s webmaster guidelines, they advise the use of alternative text for the images on your web site:
Images:. Use the alt attribute to provide descriptive text. In addition, we recommend using a human-readable caption and descriptive text around the image.
Why would they ask us to do that? The answer is simple, really; search engines have the same problem as blind users. They cannot see the images.
Many webmasters and inexperienced or unethical SEOs abuse the use of this attribute, trying to stuff it with keywords, hoping to achieve a certain keyword density, which is not as relevant for rankings now as it once was.
On the contrary, high keyword density can, on some search engines, trigger spam filters, which may result in a penalty for your site’s ranking. Even without such a penalty, your site’s rankings will not benefit from this tactic.
This method also puts persons who use screen readers at a greater disadvantage. Screen readers are software-based tools that actually read aloud the contents of what is displayed on the screen. In browsing the web, the alt attributes of images are read aloud as well.
Imagine listening to a paragraph of text which is followed by repetitions of many keywords. The page would be far from accessible, and, to put it bluntly, would be found quite annoying.
What exactly is an Alt attribute?
An ALT attribute should not be used as a description or a label for an image, though many people use it in that fashion. Though it might seem natural to assume that alternate text is a label or a description, it is not!
The words used within an image’s alt attribute should be its text equivalent and convey the same information or serve the same purpose that the image would.
The goal is to provide the same functional information that a visual user would see. The alt attribute text should function as a "stand in" in the event that the image itself is not available. Ask yourself this question: If you were to replace the image with the text, would most users receive the same basic information, and would it generate the same response?
Some examples:
If a search button is a magnifying glass or binoculars its alt text should be ’search’ or ’find’ not ’magnifying glass’ or ’binoculars’.
If an image is meant to convey the literal contents of the image, then a description is appropriate.
If it is meant to convey data, then that data is what is appropriate.
If it is meant to convey the use of a function, then the function itself is what should be used.
Some Alt Attribute Guidelines:
Always add alt attributes to images. Alt is mandatory for accessibility and for valid XHTML.
For images that play only a decorative role in the page, use an empty alt (i.e. alt="") or a CSS background image so that reading browsers do not bother users by uttering things like "spacer image".
Remember that it is the function of the image we are trying to convey. For instance; any button images should not include the word "button" in the alt text. They should emphasize the action performed by the button.
Alt text should be determined by context. The same image in a different context may need drastically different alt text.
Try to flow alt text with the rest of the text because that is how it will be read with adaptive technologies like screen readers. Someone listening to your page should hardly be aware that a graphic image is there.
Please keep in mind that using an alt attribute for each image is required to meet the minimum WAI requirements, which are used as the benchmark for accessibility laws in UK and the rest of Europe. They are also required to meet "Section 508" accessibility requirements in the US.
This Alt Text tutorial was written by John S. Britsios, Social Semantic Web & Technical SEO Consultant at
Every image on the site should have alternative text, even if blank.
Get the Design Elements right, and you are well on your way to effective
promotion. But there is much more to be done. The Non-Design Elements are even more important than those you can design in.
The three huge ones:
Link Popularity
Google is by far
the most popular search engine these days. However, it wasn't always so -
Google is a relative newcomer. When it started up, it shook things up. It didn't
care about any of the traditional search engine considerations - all it cared about
was how many incoming links a site had. If you had 1000 webpages linked to
you, and somebody else only had 900, you were ranked ahead.
They've changed their criterion over the years, and now also care about the title
and headline tags. They've also developed a more complex way of ranking the
links coming in, so links from a popular site count more than links from one
nobody has heard of.
Since Google achieved so much success with ranking using link popularity, most
of the other search engines also place a great deal of importance on your links.
This reverses a trend that was happening, where sites tried to be an island by
themselves on the Internet, with no external links at all. It is a return to the way
the Net was developed, by everyone linking to sites they liked or thought
interesting. You want to encourage people to link to your site. Traditionally this
is done by 'swapping' - you link to me and I'll link to you!
Expert Site
Google always wants to send a searcher to a site where they will find the best resources, the best information about what they were searching for.
Google has no way of checking your degree or certifications, or even if what you are saying is true or not. They judge what is an expert site on one basis - volume of information relative to what I'm searching for.
It is almost a given, that the more words you have relevant to what I seek on a website, in more pages, more articles, the better you
will do in the search engines - since there are many more opportunities for the
search engines to find the word or phrase the user is looking for. Sites that have
only pictures of products, prices and item numbers don't do well unless the
customer knows exactly the model number and enters that.
Tight Focus
Also important is having a narrow interest area for your website.
Rather than having a large site that covers all kinds of topics, for best placement
your site should concentrate on one thing as much as possible.
For example, if you had a bicycle shop that sold mountain bikes, children's
bikes, racing bikes and everything else related to bicycling, the old way was to
create one site that covered it all. There would be menu items taking people to
different parts of the site. Now however, you should create 'mini-sites' - one
dealing just with mountain bikes, one dealing just with racing bikes, etc. The
search engine logic is that if a user is seeking information on mountain bikes, a
site dealing just with mountain biking is more relevant than a site dealing with
bicycling in general.
The perfect illustration: the largest retailer of lawn mowers in the world is Sears
- yet if you do a search for lawn mowers Sears will not turn up in the top listings.
The reason is simple - Sears sells everything, there is no focus on lawnmowers. They don't depend on the search engines for their business. If they did, or if they were worried about this, they'd create a website like Searslawnmowers.com
Other non-design elements of note:
Stickiness
How long do people spend on your pages? If someone goes to your site and immediately leaves, that is an indication that they did not find what they were looking for on your site.
Age
Google likes sites that have been around for a long time.
Recency
But they also like sites that are frequently updated.
Domain Name
A website with it's own domain name will always do better than one without,
given other things are equal. There was a lot of hype not too long ago about
putting keywords in the domain name. The consensus now is that if it does help,
it doesn't help enough to measure. Rather, simply having a domain name does
help.
Manual Submission
Every search engine now says that they penalize those who use automated
submission sites and programs. You'll get email from time to time saying that all
you have to do is fill out one form, pay a fee, and your site will be submitted to
hundreds of search engines all at once. Don't do it! The search engines know that
those who are trying to cheat the search engines are going to use these automated
routines, and so they penalize those who do. What the search engines want is for
you to go to THEIR submission page, fill out their form, and manually click to
submit it to them.
Better yet, do it the smart way and submit sitemaps to them!
Sitemaps
Your site should have at least 2 sitemaps on it. An html sitemap makes it easy for visitors to find what they are looking for, as it is a page that lists all the other pages on your site. An xml sitemap does the same, but is designed for search engine spiders to read. This makes Google's work much easier, and is highly encouraged.
If you wanted to concentrate on just two things that would bring you the best benefit, remember that:
Content is King - If you have great content, Google will reward your site, other people will link to the content, and it will help in many other ways.
Linking is Queen - Google was designed originally based entirely on inbound links. They still consider every link as a vote.
Almost everything we do to generate traffic and make money online involves content. This includes content for our target website or platform, content for article marketing, blogs, social media posts, etc.
Google with their recent "Panda" algorythm update is placing a very emphasis on improving content quality and how content contributes to a site ranking.
Panda starts off with human quality raters who look at hundreds of websites. Computers, using machine learning, are then brought in to mimic the human raters. When the algorithm became accurate enough at predicting what the humans scored, it was then unleashed across millions of sites across the Internet beginning June 16, 2011. The point is: Panda starts off from a human point of view, not a machine’s.
Remember, if your site is penalized by the Panda algorythm it is a site-wide penalty, not a page penalty. So if a certain percentage of your pages fall below Panda’s quality algorithm, then the whole site suffers. Fix enough of these pages and you may recover.
Cyrus Shephard writing for SEOMoz lists the following as 5 Deadly Sins to Panda:
1. Heavy Template Footprint
which means a low percentage of original content to page content.
2. Empty Content
Pages that contribute no real content but are just links to other pages or sites.
3. Overlapping and Redundant Articles
Each page of your site should address a specific topic, instead of addressing a slightly different variation of a keyword phrase.
4. High Ad Ratio
Ads are fine, but should not be a high ratio of the content of a page.
5. Affiliate Links and Auto Generated Content
One of the express targets of Panda is content farming - programs that take articles or lists of keywords and then 'spin' any number of pages from that. Often these pages read as nonsensical to the human reader, and are clearly designed for spiders rather than people.
The first step in any writing project is to come up with the topic. To make this easier,
1. Determine how often you will write. Will it be a daily blog, or a weekly update to your website?
2. Create an editorial calendar in advance that lists a topic for each publishing interval. Be as specific as you can, but you'll be able to refine it later.
The advantage of an editorial calendar is that it eliminates much of the writer's block that can occur without direction. Rather than sitting down and thinking "What should I write about today about SEO?" you look at the calendar and see this should be an article about whatever Google's latest announcement is.
You don't have to come up with a completely different topic each time, you can have a pattern that repeats. Continuing the SEO example, the rotation could be
Google - Bling - Yahoo - Facebook - Linked In - Blogging - Twitter
every week (if you were going to do daily postings)
Google wants content to be original, and what could be more original than something you created from scratch?
It also helps solidify your position as an expert in your field.
Your writing can also be repurposed as marketing materials, or even as the basis for a full blown information product
The easiest way to add a new article is to use 'bullet writing'.
It is the most common type of writing you'll find in magazines now for that very reason.
"Five things never to tell your spouse"
"Eight ways to save money on your groceries"
"Top 10 camping spots within 100 miles"
People like thise because it makes it easy to find out something new. Folks do not so much read anymore as they skim.
All you need to do is come up with your 'bullet items' and then add a paragraph to each - BINGO you have an article!
1. Come up with the topic. Obviously the topic will be closely related to your website to avoid deleting your focus.
2. Develop a catchy title. I can't overstress the value of that. Many people will make a buying decision based on the title, or at least
make a decision to read on based on that. The title is what is likely to get spread in a Tweet or Facebook post, and is what appears on the first line of the search engine results.
3. Create the bones. This is just an outline of the product. Start off with the main headings, then keep thinking about more subheadings. Put
them into an easy to understand order.
4. Read all you can on the subject. I'm an information junkie anyway, and so am constantly reading, marking sections, cutting out articles, etc. What you are looking for in your reading is ideas that you might have overlooked in your own thinking on the subject, contrary ideas, and ideas that you hadn't thought out fully.
5. Put it away. Let the whole thing 'compost' in your subconcious for a couple days, or even a couple weeks. I've always found that by walking away from the project, when I come back to it the ideas flow much more freely, and I'm much less likely to plagiarize any of the reference works that I've read in #4 above.
6. Put muscle on the bones. Start writing. I recommend that you have a certain time every day when you do your writing, whether that is first
thing in the morning, an hour stolen in the middle somewhere, or the
last thing you do before you go to bed at night. Having a regular
writing time ensures that progress will be made, and also overcomes
'writers block' in most cases.
Write in your own style, as if you were talking to the reader. There
are two reasons why I do my reading first and not have any other
author's materials open when I'm doing the writing. The first is to
avoid plagiarizing, the second is so that I don't start mimicing the
other author's style. It's easy to do!
Write a paragraph to several paragraphs under each of the subtopics
and topics of your outline. Break long paragraphs up into shorter
ones.
7. Once you have the writing done, open up all those other books,
articles and websites you found in your research stage and fill out your writing with facts and figures. Nobody owns a fact.
8. Read it aloud to yourself for errors in spelling, syntax, etc. Doublecheck any facts you aren't sure of.
9. Have somebody else read it for errors.
10. Package it with the right tags for where you will be publishing (web, blog,etc) and add the RSS or other tags that will allow republishing and sharing.
There are essentially two avenues to outsource content: freelance writers, and article writing services. Freelance writers can be found on any of the 'freelance' websites such as Freelancer (http://www.freelancer.com/), Guru (http://guru.com), Elance (http://www.elance.com/), and Odesk (http://www.odesk.com/), as well as through forums like Warrior Forum (http://www.warriorforum.com/), or classifieds sites such as Craigslist under 'writing gigs' or similar sections.
Article writing services such as Textbrokers (http://www.textbrokers.com/) provide more-or-less on-demand writers – you submit a request, and it gets distributed to a writer who then writes the article.
Another alternative is Amazon Mechanical Turk. (http://www.mturk.com/) This website lets you specify 'Hits' – jobs – and how much you are willing to pay for them. The 'Hits' are then disseminated to 'Workers' – usually third-world freelancers. You can post article 'Hits' for $1, and you will get plenty of takers. The only caveat though – and it's a big one – is that you will invariably get some of the 'Workers' plagiarizing existing content, or passing off badly-spun garbage. You do get to review and either accept or decline on every 'Hit' so you won't get shafted, as long as you make sure to check each piece.
You can check for plagiearized copy on http://copyscape.com or simply run a check on Google.
Work that is in the public domain may be freely reused, reworked and republished.
All US federal government material that isn't either a) classified, or b) produced by non-government contractors, is 'born' into the public domain, as the government is prohibited from holding copyrights by 17 USC §105 . This means tons of up-to-the-minute reports, papers, images, etc., from a slew of government agencies such as EPA, NASA, CDC, NIH, various consumer agencies, etc.
Another source of public domain is material for which copyright has expired. Under the current law, if a work was first published in the United States on or before December 31, 1922, then it is likely to be in the public domain. But you should never rely solely on this date alone since there may be other factors to consider. There is an excellent table to check at http://copyright.cornell.edu/resources/publicdomain.cfm
Many sites can take advantage of an informed and opinionated visitor base to contribute content.
1. Invite guest articles - with the incentive for a link back to the contributor's website perhaps.
2. Run a contest - the 'best story ' about ..... with a prize
3. Cover controversial topics and you are bound to get people weighing in to give their opinion.
You should always have the ability to approve/edit submissions to prevent arguments from becoming abusive, and to prevent spammers from submitting junk articles just to get the back link.
A quick Google search for PLR, and you'll find any numbers of Internet 'gurus' offering you PLR rights to information products.
PLR stands for “Private Label Rights”, and refers to content that you can use, change, rewrite, etc., and treat as 'your own'. When you buy PLR content, you are essentially buying the rights to do anything you want with it.
The benefits of PLR are that you get professionally written content that you can either use as-is, or as the basis for creating unique content, thereby saving time & effort in writing and researching.
One caveat is that in most cases, many people are purchasing the same content. As such, you want to make sure to change, or re-write it substantially, making it unique 'original' content.
Duplicate Content Penalty – How to Lose Google Ranking Fast
Ever heard of it? This penalty is applied by Google and possibly other search engines when content found on your website is largely the same as what is found elsewhere on your site or on other websites across the internet.
Search engine spam has been common ever since search engines were first invented. Search engine spam describes the practice of making changes to your website that gets you listed high in search engines at the expense of readability by humans. Years ago, you could get ranked high on a search term simply by repeating it as many times as possible in a document. The primitive search engines of the past ranked the importance of a keyword simply by counting the number of times a term appeared on a page. Today’s search engines are much more complex.
Google has been waging war against all kinds of search engine spam and especially against duplicate content in all forms. There are two main types of duplicate content that Google is concerned about.
The first is a website that simply lists the very same page hundreds or thousands of times with simply a few words changed. This is usually done to attain high ranking on a wide range of keywords. It is most often used to get ranked high on a whole bunch of keywords unrelated to your website but can sometimes be done by a site that is on topic but simply offering duplicate content.
The second type of duplicate content that Google is concerned about revolves around affiliate programs. It has been common practice for high traffic websites to establish an affiliate program. Affiliate programs themselves don’t worry Google. What it doesn’t like though, is for an affiliate program to take a template and then offer it to its base of affiliates to use. Some of the higher traffic websites end up with thousands upon thousands of duplicate websites all promoting the very same things and, according to Google, not offering any real value to the internet community. A website offering this type of cookie cutter website can easily find themselves de-listed by Google as happened to Template Monster a while back.
The third type of duplicate content is simply not included in the Google index. This is content that is found elsewhere on the internet at large. Google and the other major search engines are interested in gathering and cataloging as much quality, unique content as possible for human consumption. To this end, they look to minimize the amount of duplicate content they allow in their index. This is why creating a new website and simply filling it with third part content will rarely if ever result in high rankings in the Google index.
The solution? Don’t rely on duplicate content as your main method of driving traffic to your site. Should you avoid all duplicate content? Of course not. What kind of duplicate content is acceptable? Answering this question is easily another article in itself.
The solution? Don’t rely on duplicate content as your main method of driving traffic to your site. Should you avoid all duplicate content? Of course not. What kind of duplicate content is acceptable? Answering this question is easily another article in itself.
Search Engine Journal Article JULY 6, 2005 BY LOREN BAKER
A resource to check if content could be considered duplicate is http://www.dupecop.com/
It is great to add new content to your own site, and that helps your search engine ranking because of the Content is King idea.
It is also great to have many other sites posting your articles, each with a link back to your site, which helps with the Linking is Queen idea.
Write and publish educational articles and place them on article syndication websites. Other website owners can publish them on their websites. Links in the bottom resource box will lead interested people to your website.
Do not post the same articles that would appear on your own site, to avoid the Google penalty against duplicate content. Rewrite any articles enough that they will be seen as original. The links would be good regardless, but no sense bleeding some of your content boost away by posting duplicate content.
Does Article Marketing Work? 3 Reasons Why It Is Superior To Most Forms of Marketing Online
AUG19
2011
Have you incorporated article marketing into your business plan yet? If not, you should most definitely start immediately because it works wonders. Article marketing is still one of the best ways for any business owner, whether inexperienced or advanced, to increase their business and make more money. Article marketing is one of the most solid and “evergreen” marketing tools available. It is not a flashy or glamorous process so you do not see many marketers talk about it these days and that is a shame, because nothing could be more easy to implement.
Internet article marketing is the process of writing articles, and then submitting them to be published all over the Internet. Once you produce a killer article there are thousands of places where you can get it published almost instantly. With current technology, you can get your content published on thousands of article directories and websites with the push of a button. This will definitely give your website the boost it needs to start generating profits. Plus, it is still one of the best long term strategies for your business. Article marketing, when done right, will steadily increase your profits over time and establish you as an expert in your niche.
If there is one strategy you need to be implementing today, it is article marketing. Here are 3 solid reasons why article marketing is superior to most other forms of marketing, why it will never die, and why you need to start using it immediately in your business plan.
1) Superior Traffic Strategy
Article marketing is one of the most powerful traffic generation strategies available. When it comes to traffic, one single article can go a long way. Generally, getting traffic is not difficult, but getting targeted and qualified traffic to your website is what article marketing is all about. There are 3 key ways that your article can generate you traffic:
- Most article directories and places that allow you to publish your articles free of charge, give you the ability to place a small “bio box” at the end of each article. This bio box is where you will sell your business, and yourself, via your website. You will be able to put a small blurb about your business or website in this bio box, along with a link to the website you wish to drive traffic to. Anyone who likes the information you provided in your article can click through to your website and learn more of what you have to offer.
- If your articles are written well and provide value to readers in your niche, other website owners who are looking for great content for their websites will be able to “re-publish” your content with your links included. This means you can effectively be receiving traffic from multiple websites, all targeted to your niche, as well as the article directory where you originally published your article!
With each link out there that you have coming back to your website, you build respect with the search engines. If your content is getting republished on many different websites, this can be seen as a sign that your content is extremely relevant to the topic at hand and will boost your search engine rankings dramatically. This of course will drive even more traffic to your website.
2) Superior Credibility Builder
If you produce quality content in your niche over and over again, each article you create and distribute becomes one more credibility booster in your arsenal. People will start to associate you with value and quality and will seek out your work. Over time you will be seen as an authority in your niche as your name becomes associated with quality work. This will also continue to build your traffic as people will begin coming to you first when they are looking for answers or information.
It is a known fact that people prefer to buy from those they know and trust. Thus most article distribution services and networks give you many different ways to make sure people recognize you. You can include a picture of yourself on most, alongside your bio box. It is a funny thing, but if people just see your face enough they will come to view you as an authority in your niche and someone they can trust because you are always there. This will lead to brand or name recognition which is a good thing.
Experts in advertising claim that it can take anywhere from 3-7 exposures to an ad or a service before recognition sets in. Depending on how good your content is you could very quickly develop a following in your niche. Article marketing helps you build this kind of trust and exposure by allowing you to reach thousands of people everyday, repeatedly.
3) Instant Promotional Opportunities
Some article marketing services allow you to directly promote your business, products or services directly in the content of your article. This gives you an extra opportunity to connect with your readers right away, mention a problem, and then link to a solution you have found, which just happens to be your website or product. If the article service allows this, they will generally limit the number of links you can have, but it can still be an excellent way to drive instant profits, which is the ultimate goal. When done right this can make a huge difference. One of the ways to utilize this opportunity to the fullest is to link to internal pages within your overall website. This gives you extra link juice to those individual pages PLUS helps your overall site rankings too.
The best way to take advantage of all 3 of these article marketing benefits is to find a quality article distribution service that takes care of all of this for you. That way all you have to do is create the content and submit it to the service. They will take care of everything else by making sure your article gets distributed all over the Internet, and making sure that you are in compliance with each directory so that your articles are published in as many places as possible.
My advice is to start producing quality articles right away. Write one quality article per day and submit it to a quality article distribution service, then let them take care of the rest. Do this for 30 days straight and you will be very happy with the results. Success can come quickly, if you remain consistent and don’t get pulled in too many different directions.
Adam Bauthues is a successful entrepreneur both in the online and offline arenas. To learn more about why affiliate marketing is considered the easiest and most efficient way to earn money online, and how you can dominate any affiliate marketing niche no matter your current level of knowledge, please visit: http://www.ProjectMarketer.com
Advice from Jim Daniels, BizWeb2000 http://www.bizweb2000.com/
Google's Feb. 2011 “Panda” update imposed some sweeping changes on the world of content. “Low quality” content is increasingly disappearing, being de-indexed or not indexed in the first place, and at best, struggling to rank well.
In order to accomplish our objectives, whatever they are, we need to put an emphasis on “quality”. But what exactly defines “quality”?
In this case, it's a fairly simple question to answer; follow these guidelines, and you'll be on the 'right' side of “quality”:
Length. For content we want to rank – articles for article marketing, Web 2.0 sites that we're using as our target platform, and of course our own websites, we want a minimum of 400 words per article or post. If it is a target article, bump that to 500 words. If it's simply for backlinking i.e. Web 2.0 “feeder site” posts, we can get away with 350 words.
Grammar. No play here – all articles should be 100% grammatically correct, and that mean zero typo's as well.
Originality and “Uniqueness”. Don't use scraped or copied content, period. If you're spinning your content, you want an absolute minimum 45% uniqueness, preferably 50% or more. It's not difficult to make content unique, either manually or with a content spinner, so simply do not use unaltered PLR.
Keywords. Avoid “keyword stuffing”, meaning filling your content with more than a few instances of any particular keyword, or packing in every possible variation of targeted keywords.
Content Quality. Do not use poorly written filler or fluff articles – you know the kind, generally written by someone with no knowledge of the subject, or with little grasp of the language. All articles, posts, etc., should be at least marginally worth reading: informative or entertaining or thought-provoking or enlightening, etc.
Affinity marketing is one way to reach a target market. In fact it just might be the most effective way…
Marketing professionals understand the best group to market to is the group that is already interested in what you have to offer.
By studying your target market, you can find out how best to reach them.
So what’s the difference between “Niche Marketing“ for a particular affinity and “Affinity Marketing?” The answer is a lot.
Niche Marketing is concentrating marketing efforts on a specific and well defined segment of the population. The niche represents a subset of the market, i.e., segment, on which marketing and advertising efforts are focused. It assumes that the products or services are geared to that market subset or niche. By focusing on a particular segment, you can make your marketing efforts more relevant to that niche than if you market the same way to all segments of your target market.
Affinity Marketing is piggybacking on an existing relationship to reach an affinity segment. In essence, you partner with another party who has credibility with the members of that affinity niche to market to them.
Take the following examples:
Niche marketing by affinity: Let’s suppose that one of your target market niches is recent home buyers. In a niche marketing approach you would acquire the consumer information you need (either purchase or acquire public records) to market to this consumer segment. Then you would use both online and offline advertising and marketing efforts to reach that market.
Affinity marketing: If you elect affinity marketing, you would use a third party with a perceived existing credibility or positive relationship to reach this market segment. This third party provides both access and credibility. In this instance, you could partner with their mortgage provider, title company, home owners’ association, etc. to reach this targeted market segment.
You could also use the third party’s existing communication channels (mailings, website, email, etc) and include your offering as part of this existing communication. You could also develop new marketing channels to exploit this “partnership” to reach that affinity group. To succeed, the relationship must be mutually beneficial.
Another affinity marketing strategy is through “sponsorship.” You could sponsor events by a credible organization for members of the targeted niche. The sponsorship provides access and standing with that niche segment through your association with the third party holding the event. In the above example, you could sponsor consumer seminars for topics associated with the purchase of a home by non-profits, government agencies, etc.
Sponsorship spending on sports, causes, festivals, the arts, entertainment tours, associations, etc is expected to rise 5.8 percent to $18.2 billion in North America in 2011.
As you can see from the example, affinity marketing goes much further than niche marketing to an affinity group. According to marketing researchers, affinity marketing is distinguished by three main features:
One important affinity marketing approach is “Cause Marketing.” With cause marketing, the third party is a non-profit. There are many examples of charities teaming up with for-profit enterprises in a mutually beneficial arrangement. In my next post I will have a lot more to say about Affinity Cause Marketing.
Affinity marketing has to be a win/win relationship for all involved:
For the company providing the product or service: Affinity should provide access to a niche market. It should also help build increased awareness and a more in-depth consumer relationship. A successful affinity marketing relationship should result in more sales and more profit to it.
For the third party endorser with the existing relationship: These organizations can benefit from increased awareness, more frequent customer communications and increased good will and customer perceptions for bringing more quality products to members of the affinity group. It also should translate into a better bottom line for the third party endorser as well.
To get started, make a list of other websites, blogs and social media that your target market is likely to frequent. Then contact the webmaster or owner of these to see if a way can't be found to work together.
Obviously if you have a quality product or service, that makes convincing them much easier.
Ways you can work together:
1. Offer product or service as prize in affinity site contest
2. Mention each other favorably in newsletter, blog or tweet
3. Recommend each other specifically
4. Guest blog in each other's blogs.
5. Contribute articles (with resource box linking back)
Contests
The Internet loves contests. Having a chance to win something on your site not only will attract some who seek out give-aways online, it is likely that people will return to your site as often as you allow them a chance to win. Each time they return, that gives you another chance to sell them something.
Two cautions - First make sure that every possibility is exploited to convince the visitor that your contest is fair. Explain exactly how the winner is selected, post a list of winners, etc.
Second, do NOT give away your own merchandise!! If I have a chance to win what I want, I'll put off buying it. Instead, work with affinity websites (other
websites that serve a similar market) and swap prizes.
Games
Another way to increase the stickiness of your website is to have games, puzzles and other interactive activities that people can participate in.
One of the most powerful tools you have for promotion is blogging.
Chances are that you read blogs every day,if you are like most Internet users. You might not even know it!
In it's simplest form, a blog (short for web log) is a scrolling series of articles which can be easily added to and perhaps commented on.
To add another page to a website traditionally has meant opening up the website template and adding content, using all the appropriate html and programming tags, saving and uploading the file to the server, and then digging in and updating all the navigation to reflect the new content. Similarly, if a page was out of date, one had to change all the navigation to omit references to the page, and physically delete the page (although lazy site owners sometimes just leave these orphaned pages on the server).
To add using a blog is simple. Usually this is done with a simple form that asks for topic, content and perhaps image. Hit the submit button and you are done. New content pushes the old off after so many entries, so no need to go in and delete. Deleting all reference if desired is similarly easy by using a form that updates one field in a database.
Since the search engines like recent updates, a blog is an ideal way to keep your site 'fresh'.
To create and use a blog, you have four main choices.
1. Have blogging script put onto your own website
2. Use a blogging platform and have your blog appear on that platform's website
3. Use a blogging platform and embed it into your site.
4. Create your site using the blogging platform as it's core.
Each has its advantages and disadvantages. All can be done for free.
1. Have blogging script installed on site
Pro: Complete control, exactly match to rest of site
Con: Requires more Internet knowledge, not in platform indexes.
2. Use blogging platform and leave it on their servers.
Pro: Easy to set up - in 3 minutes you can have a blog, creates links from popular site to yours which helps your link popularity
Con: Disconnected from rest of site content, with perhaps different look and feel.
3. Use blogging platform and embed on your site.
Pro: Integrates into your site, easy way to frequently be updating your site, adds content to your site.
Con: A bit harder to set up
4. Create your site on blogging platform.
Pro: Usually easier to set up and design than stand-alone website.
Con: Lack of control and possible loss of all content, complex website scripting.
The largest blogging platforms:
Wordpress.com
Wordpress.org
Blogger (Web-Based, Free)
Blogger is a popular and free blogging service now owned by Google. Blogger's big draw is ease of use and nearly instant setup. You can go from blog-less to publishing your first post in under 15 minutes thanks to its extremely easy setup process. Blogger supports drag-and-drop template editing, dynamic updating, geo-tagging for location-based blogging, and easy publication from editing tools like Google Docs, Microsoft Word, and Windows Live Writer. Blogger supports up to 100 users, so if you grow your blog beyond single editorship you can expand without any hassle.
The best way to think of a Tumblr blog is as a hybrid of Twitter’s micro-blogging sensibilities combined with the full, entry-based approach of a traditional blog. Tumblr is a free blog host that offers users a rich experience both in the way they public entries as well as in how those entries are read.
What makes Tumblr unique is that it differentiates between each type of content that a blog entry may contain. Users can post a quote entry, for instance, that gets formatted in a special way just for quotes. Pictures get published as a separate type of entry, and can be styled separately as well — even including captions and other thoughts. The same is true for music, video, traditional entries, and lists.
Tumblr’s Twitter-like approach to blogging also means that users can “re-blog” anything they read on the site. This functions much like a “re-tweet” on Twitter: a re-blogged entry is displayed on the user’s blogging site with proper credit given to the original author. This means that a blog entry on Tumblr easily has the ability to go viral and do a little self-promotion for the original writer.
Wordpress.org has free blogging software to download and install on your own site
Wordpress.com is the blogging platform
If I asked you to put a link on your website, you might not have any great objection - but it is not a simple request.
First, I need to provide you with the text for the link or you need to create it on your own. For many, writing is a chore they avoid whenever possible.
Second, you need to find a place on your website to put the link, open that page in your web editor and either copy and paste or write it in there.
Third, you need to save that on your site either directly or by FTP transfer.
Two additional drawbacks - and they are big ones:
1. For me - if you ever re-edit that page and drop the link as part of a redesign, or drop t the page, I lose the link forever.
2. For you - until that happens, perhaps for years, people visiting your site may see that link to me, follow it, and never go back to your site. This could conceivably hurt your sales, your statistices and your ranking for your own pages given Google's "stickiness" factor.
If you have a blog, mentioning me in an entry with a link back is a very simple affair. In most cases, it is just writing it out in a textarea form box.
The link will scroll off in just a little bit (depending on how often your post) - but it does not drop off into oblivion, it drops into the 'archives. As far as Google is concerned though, it still counts as a permanent link.
To illustrate the power of blog linking, look up "Googlebombing" sometime. It is a 'geek game' where a term is shoved to the top of Google - when it doesn't belong there. This is done by many bloggers mentioning that term in a particular way with a link.
The most notorious example:
If a few years ago you had gone to Google and typed in the words "miserable failure", the number one listing on the results page would have been the official biography of President George W. Bush. Number two was the biography of Michael Moore, and number three was Al Gore. None of these sites had the words miserable failure anywhere on them!
Google has now made it so that if you find you've been "Googlebombed" and don't like it you can complain and they'll strip those links from the index. Of course, if you do like it.....
There are tens of thousands of blogs in existence, and thousands more being born every day. Not many are actually read regularly by visitors - most get seen only by their author. Perhaps not even them, because many blogs are simple neglected and abandoned after a very short period.
You on the other hand want your blog to be an important part of your promotion and marketing. So you will make sure to:
1. Post!
You can choose to do a regular schedule of adding new content to your blog, or a new blog entry whenever you have something to say. If a visitor likes what you say, they may very well come back later to see what you have that is new. If every time I come back there has been no updating, before long I'll dismiss your blog as one of those abandoned ones.
2. Have a Point of View
Blogs that are nothing but facts may be useful and perhaps objectively interesting, but are not something to get excited about, not something to follow and tell others about.
This is your blog, your 'bully pulpit' so don't be afraid to express your opinions and ideas. Yes, you'll lose some that will not agree with you, but you'll make others who do agree with you sure that this is a blog they want to read again.
3. Provide a subscription feature, so that if people do want to keep up with your blog they will be sent an email or tweet that you have a new entry up.
4. Decide if you want this to be you preaching to the masses or a dialog between you and your readers. There is a danger that if you open it up to comments, you might not like some of them. On the other hand, you now have an excellent way to interact with your viewers.
If you have any form for people to leave comments, you will sooner or later (sometimes almost instantly) attract the 'wrong' sort of people.
These 'people' are not interested in what you have to say or your product or your service. They see your blog simply as a place to put a link to their own site. Usually these are spammer, phishing, scammer, pornography or other 'bad neighborhood' sites.
Another sort of disreputable character who may want to hang out on your blog is the person who will fill your comments with offensive language, hate speech or incoherent diatribesl
I do encourage you to allow comments on your blog, but you should moderate them. This means that you are notified of each new comment and have a chance to review it l
Blogs need content, so does yours. It may not be the easiest thing to keep coming up with articles yourself. You can turn to guest bloggers - or become a guest blogger yourself!
Guest bloggers are simply those who write blog postings for blogs that are run by someone else. This can be on assignment, where the blog owner tells you what topic they'd like, or you can propose one.
The pieces of information necessary for successful guest blogging:
1. The demographics of the readership
2. Length of blog posting
3. Topic
4. Tone
5. Compensation
The compensation in most cases will just be your name or byline on the piece and a link back to your site or blog, although it is becoming increasingly common to recieve payment in addition to or instead of the link.
If you are going to get paid, there is NO standard rate - it is whatever you can negotiate. However, many report receiving $20-$40 as the most common range for medium size blog postings. On th elow end, some are only paid $5-10 a post.
A great site, service and newsletter for finding guest bloggers and blogs looking for guests is at :
What is better than paying for advertising? Getting it for free of course!
That is what press releases can do for you - get you free attention. Better yet, it is often attention from sources that people trust.
From Wikihow:
Write the headline. It should be brief, clear and to the point: an ultra-compact version of the press release’s key point.
News release headlines should have a "grabber" to attract readers, i.e., journalists, just as a newspaper headline is meant to grab readers. It may describe the latest achievement of an organization, a recent newsworthy event, a new product or service. For example, "XYZ Co. enters strategic partnership with ABC Co. in India & United States."
Headlines are written in bold and are typically larger than the press release text. Conventional press release headlines are present-tense and exclude "a" and "the" as well as forms of the verb "to be" in certain contexts.
The first word in the press release headline should be capitalized, as should all proper nouns. Most headline words appear in lower-case letters, although adding a stylized "small caps" style can create a more graphically news-attractive look and feel. Do not capitalize every word.
The simplest method to arrive at the press release headline is to extract the most important keywords from your press release. Now from these keywords, try to frame a logical and attention-getting statement. Using keywords will give you better visibility in search engines, and it will be simpler for journalists and readers to get the idea of the press release content.
Write the press release body copy. The press release should be written as you want it to appear in a news story.
Start with the date and city in which the press release is originated. The city may be omitted if it will be confusing, for example if the release is written in New York about events in the company's Chicago division.
The lead, or first sentence, should grab the reader and say concisely what is happening. The next 1-2 sentences then expand upon the lead.
The press release body copy should be compact. Avoid using very long sentences and paragraphs. Avoid repetition and over use of fancy language and jargon.
A first paragraph (two to three sentences) must actually sum up the press release and the further content must elaborate it. In a fast-paced world, neither journalists nor other readers would read the entire press release if the start of the article didn't generate interest.
Deal with actual facts - events, products, services, people, targets, goals, plans, projects. Try to provide maximum use of concrete facts. A simple method for writing an effective press release is to make a list of following things:
3Communicate the 5 Ws and the H. Who, what, when, where, why, and how. Then consider the points below if pertinent.
What is the actual news?
Why this is news.
The people, products, items, dates and other things related with the news.
The purpose behind the news.
Your company - the source of this news.
Now from the points gathered, try to construct paragraphs and assemble them sequentially: The headline > the summary or introduction of the news > event or achievements > product > people > again the concluding summary > the company.
The length of a press release should be no more than three pages. If you are sending a hard copy, text should be double-spaced. (Steve's note - I've heard editors say they HATE multi-page press releases - keep it to one page if possible)
The more newsworthy you make the press release copy, the better the chances of it being selected by a journalist for reporting. Find out what "newsworthy" means to a given market and use it to hook the editor or reporter.
4Include information about the company. When a journalist picks up your press release for a story, he/she would logically have to mention the company in the news article. Journalists can then get the company information from this section.
The title for this section should be - About XYZ_COMPANY
After the title, use a paragraph or two to describe your company with 5/6 lines each. The text must describe your company, its core business and the business policy. Many businesses already have professionally written brochures, presentations, business plans, etc. - that introductory text can be put here.
At the end of this section, point to your website. The link should be the exact and complete URL without any embedding so that, even if this page is printed, the link will be printed as it is. For example: http://www.your_company_website.com. Companies which maintain a separate media page on their websites must point to that URL here. A media page typically has contact information and press kits.
5Tie it together. Provide some extra information links that support your press release.
6Add contact information. If your press release is really newsworthy, journalists would surely like more information or would like to interview key people associated with it.
If you are comfortable with the idea of letting your key people being directly contacted by media, you can provide their contact details on the press release page itself. For example, in case of some innovation, you can provide the contact information of your engineering or research team for the media.
Otherwise, you must provide the details of your media/PR department in the "Contact" section. If you do not have dedicated team for this function, you must appoint somebody who will act as a link between the media and your people.
The contact details must be limited and specific only to the current press release. The contact details must include:
The Company's Official Name
Media Department's official Name and Contact Person
Office Address
Telephone and fax Numbers with proper country/city codes and extension numbers
Mobile Phone Number (optional)
Timings of availability
E-mail Addresses
Web site Address
7Signal the end of the press release with three # symbols, centered directly underneath the last line of the release. This is a journalistic standard.
EditTips
Include the company name in the headline, any subhead, and in the body of the first paragraph for better visibility via search engines and for news professionals and other readers. If you're mailing a hard copy, you may put it on company letterhead.
If the press release is for immediate release, you may write "IMMEDIATE RELEASE" in all caps on the left margin, directly above the headline. If the release is embargoed, put "EMBARGOED UNTIL..." with the date you want the story released. A release with no release date is presumed to be for immediate release.
Research actual press releases on the web to get the feel of the tone, the language, the structure and the format of a press release.
The timing of the press release is very important. It must be relevant and recent news, not too old and not too distant.
A follow-up call can help develop a press release into a full story.
Include a "call to action" in your release. This is information on what you want the public to do with the information that you are releasing. For example, do you want them to buy a product? If so, include information on where the product is available. Do you want them to visit your Web site to enter a contest or learn more about your organization? If so, include the Web address or a phone number.
Do not waste time writing the headline until the release is done. Copy editors write the real headlines in newspapers and magazines, but it is good to come up with a catchy title or "headline" for the release. This headline may be your only chance. Keep it concise and factual. But if you try to write it before you write the release, you waste time. You don't know yet exactly what you - or those you interview, will say. When you have finished a draft of the release, you may decide to revise your lead -- or not. Then and only then think about the headline.
Send your release by e-mail, and use formatting sparingly. Giant type and multiple colors don't enhance your news, they distract from it. Put the release in the body of the e-mail, not as an attachment. If you must use an attachment, make it a plain text or Rich Text Format file. Word documents are acceptable at most outlets, but if you are using the newest version (.docx), save down a version (.doc). Newspapers, especially, are on tight budgets now, and many have not upgraded. Use PDF files only if you are sending a full media kit with lots of graphics. Please don't type a release on letterhead, scan it, and e-mail a jpeg of the scan. That's a waste of your time and the editor's. Just type the release into the e-mail message.
Use your headline as the subject line of the e-mail. If you've written a good "grabber" headline, this will help your message stand out in the editor's e-mail inbox.
Craft each release to target a specific media outlet and send it to the specific reporter who covers that beat. This information can usually be found on the outlet's Web site. Blasting the identical press release to multiple outlets and multiple reporters at the same outlet is a sign that you are taking shortcuts rather than targeting a specific market.
Avoid jargon or specialized technical terms. If accuracy requires the use of an industry-specific term, define it.
EditWarnings
Always remember that editors are overworked and understaffed. If you can make life easier for them, you're more likely to get coverage. If you write a press release that's close to the way the editor will actually publish it, it may see publication with minimal editing. But if you fill it with fluffy advertising copy, don't use proper AP style, etc., the editor must severely delete this kind of fluff. Everybody says they're the leader. Don't waste the editor's time. The place to put a description is in the company information section of the release. But keep it accurate and factual.
Always include a quote - ideally from the lead individual involved in the subject matter of the release. The text need not be an actual quote but it should be plausible. Either way, it is essential to check the person being quoted is happy with it. A quote allows a busy journalist to prepare a complete article without doing a follow-up interview.
Articles should be as up-beat and positive as possible. Avoid phrases like "following the resignation of the previous chairman" or "after a period of inactivity". A journalist could decide to investigate those matters instead of reporting what is in the press release and - even if the circumstances were completely innocuous, for instance if the chairman had resigned due to ill health - the resulting copy might not be to your liking.
When e-mailing a press release, do not make the subject line of your e-mail "press release." You will only blend into the crowd. Get the editor's attention by making the subject line your "grabber" headline, e.g. "Brand Co. wins $30 billion government contract."
Do not include other people's contact details without getting their agreement. In addition, they must be available at all reasonable hours in the days following the release
FOR IMMEDIATE RELEASE:
Contact:
Contact Person
Company Name
Telephone Number
Fax Number
Email Address
Web site address
Headline
City, State, Date — Opening Paragraph (should contain: who, what, when, where, why):
Remainder of body text – Should include any relevant information to your products or services. Include benefits, why your product or service is unique. Also include quotes from staff members, industry experts or satisfied customers.
If there is more than 1 page use:
-more-
-more-
(The top of the next page):
Abbreviated headline (page 2)
Remainder of text.
(Restate Contact information after your last paragraph):
For additional information or a sample copy, Contact: (all Contact information)
Summarize product or service specifications one last time
Company History (try to do this in one short paragraph)
# # #
(indicates Press Release is finished)
If there was one thing to learn from this book above all others, one take-a-way technique you can use that will set you apart, it is the concept of the online press release.
Remember what the two most important things to Google are? The King and the Queen?
Linking and content!
Keep that in mind, and remember also those thousands of blogs being launched daily? What they all share in common is they need content!
An online press release is nothing more than a feed of content to all these hungry websites and blogs. Just like a traditional media press release feeds story suggestions and information to newspapers, magazine and broadcast media, your online press releases feed story suggestions and information to other websites and blogs.
There are many blogs and websites that are just round-ups or summaries of this type of information. "News around the Internet" type blogs or sites may just take your online press release, copy what you send them, and paste it into their own. Others will rewrite it and a few will actually contact you to round out the story.
It doesn't matter to you, since in exchange, all you ask for is a link back to your site!
How do you find these sites or blogs that might be willing to use your online press release? Google a keyword, and copy and paste the results into a list you can save and open up on your computer. Then from the results see if you can find an email address for the webmaster or site owner. In some cases it will be on the site, in others you'll have to ask through a contact form on the site. Some you'll just have to decide if they are worth doing more digging to locate.
Make a list of these email addresses that you can feed to your mailing list manager.
Your actual press release could just be a headline and a short paragraph. Some will choose to create longer versions for those sites that like to post entire articles - and now we are back into article marketing.
Each press release gives all of your contact information and grants permission to the receiving site to use the information, then asks for a link or resource box.
What does it cost you to send out? Zilch - but the potential now becomes very good that your name or your company name (and link to your site) will start appearing all around the Internet.
To get top placement in Google can take considerable time, depending on the competitiveness of the keyword you are seeking to rank on.
To convince others to put a link to your site on their site or even blog can be difficult, especially if you want a link from a very popular one and you are the new kid on the block.
The shortcut answer to both problems is easy if you have money - you just buy an ad!
This could be an ad on the Google search results page. This is what Sears does for 'lawn mower' instead of working on getting good placement for that search keyword.
It could be a banner ad or text ad on another site.
In either case it means you can have as much exposure, as quickly as you want it, providing you have the funds available.
There are three types of advertising in common use currently on the Internet (now that the Flash ad seems to have died a well-deserved death).
The three types are:
1.Pay Per Click
2. Eyeball or Impression
3. Interstitial
They can be compared in some ways to traditional advertising methods.
Pay Per Click is direct response advertising.
Eyeball is display advertising.
Interstitial is the pesky salesperson.
BizShop can handle your advertising buys online. or if you want another resource try buysellads.com
In Pay Per Click advertising, the advertiser pays each time a viewer clicks on the ad and goes to the target site.
Google AdWords is a provider of Pay-Per-Click (PPC) ads. It
allows businesses to create ads and target specific keywords. As people search for these keywords, the paid ads appear in Google paid search results.
Does that sound confusing? Let’s break it down. For example, let’s do a search for a dentist in Cambridge, MA. As you can see in the screenshot below, there are two types of results that appear in results:
The ad program itself is called Google AdWords, and they provide an administrative area called Google Adsense, as well as statistical analysis in Google Analytics.
Eyeball or per-impression advertising is using display and text advertising to build brand awareness.
While it would be very nice to get clicks and actual sales from display ads, the truth is that consumers don't generally click ads.
The average standard banner ad click-through rate (CTR) has, after a continued decline, stabilized at 0.09 percent.
This is the major finding revealed in MediaMind Technologies Inc.’s recent report, ‘Standard Banners – Non-Standard Results’.
Based on comparing the average banner ad click-through rates or CTRs per month from July 2006 to July 2010, MediaMind has found that the average banner ad CTR has been 0.09 percent since January 2009.
In other words, during each month between January 2009 and July 2010, the average banner ad CTR was 0.09 percent
While there are no standards, the average CPM (cost per thousand impressions) rates for tech industry were around $15 in Q2 2009
Interstitial ads are those annoying things you have to wait for before your game download begins, or between Pandora songs (with the free version)
We put up with them though because we know that they are paying the bills to allow that Pandora free or that game to be FREE for we the users.
CPV = COST PER VIEW
CPV stands for cost-per-view, a type of ad campaign that is usually used with pop-ups, pop-unders and interstitial advertisements. Advertisers only have to pay when their ad window appears on a user's browser. This allows for a more high impact advertising campaign.
Often one of the best ways to get a jumpstart in your promotion is to concentrate on local marketing.
Reasons why:
1. Better to be a big fish in a small pond.
If you are trying to compete head to head with the giant corporations for worldwide dominance, you had better have a big vault full of cash. They have the resources to beat you if you don't.
On the other hand, you can become the dominant name in a local market fairly easily, and for a lot less (even free).
2. People like to buy locally
There is a whole and growing group of people that want to support local businesses, preserve merchant diversity, and help the entrepreneur. http://www.the350project.net
The support could be for environmental reasons (it avoids the pollution and waste of long distance transportation), economic reasons (local business means local jobs and local wealth) or esthetic reasons (I hate the way we are losing local community flavor and becoming a homogenous sea of chain stores - drive down a street in Ohio and you see the same stores you see on a street in California).
The Ongoing Evolution of Place Pages
Thursday, July 21, 2011 at 4:30 PM
Making constant tweaks and adjustments to our user interfaces and overall user experience have always been the norm at Google, and you may have recently heard about our renewed effort across all Google products to make the user experience more focused, elastic and effortless. Changes have already started to appear on Google Maps, and we’ve now simplified our Place pages across desktop and mobile devices as well.
Some of the changes you’ll notice today have been made so you can quickly get a sense for what other people are saying about a place, more easily upload photos of places you’ve been (by using a more obvious “Upload a photo” button), and see reviews in a single section on the page. Since the introduction of Google Places’ local rating and review feature last fall -- originally called Hotpot -- we’ve heard loud and clear that reviews help you find the places that are right for you, especially when you’re able to get recommendations based on your tastes and those of your friends. So we’ve added the call-to-action “Write a review” button to the top of the Place page to encourage you to tell us what you think about places you’ve visited, while at the same time ensuring that you get personalized recommendations in return when you’re signed in to your Google account.
Based on careful thought about the future direction of Place pages, and feedback we’ve heard over the past few months, review snippets from other web sources have now been removed from Place pages. Rating and review counts reflect only those that’ve been written by fellow Google users, and as part of our continued commitment to helping you find what you want on the web, we’re continuing to provide links to other review sites so you can get a comprehensive view of locations across the globe.
images/cafe-campagne.png
Beyond today’s transition, our long-term vision for local search includes:
So whether you’re looking for a great restaurant you haven’t yet tried, or the perfect place to buy a friend’s birthday gift, we hope you continue to find the information on Place pages useful. There have been lots of changes in the nearly two years since Place pages were introduced, and because there’s always more room for improvement, you can expect more changes to come.
Posted by Avni Shah, Director of Product Management
The Ultimate List: 50 Local Business Directories
Posted by Eric Vreeland
Mon, Mar 07, 2011 @ 11:00 AM
As a local business, attracting new customers can be a major challenge. Quickly disappearing are the days when people would go to the YellowPages to find local businesses. Today people are turning to the internet as a way to find trusted business recommendations. One way local businesses can get found is through inclusion in online directories. Adding a listing to these online directories is easy, but if you only list in a few you're really missing a huge opportunity to get found by online searchers.
Every individual directory that you submit to is another chance to get found online so it's important to make sure you're listed in every directory possible. I have compiled a list of many popular local directories available on the internet. Filling out the forms over and over again can be a big pain, so here's a link to an Auto-Fill add-on for Firefox that should help prevent carpal tunnel.
50 Business Directories For Local Marketing
1. Google
2. Bing
3. Yahoo!
4. Yelp
5. Merchant Circle
6. LinkedIn
7. YellowPages.com
9. Whitepages
10. Supermedia
11. Yellowbook
12. CitySearch
13. Mapquest
14. Biznik
15. Local.com
16. Foursquare
17. ThinkLocal
18. CitySlick
19. USYellowPages
20. MyCity
21. Outside.in
22. Dex
23. BizJournals.com
24. TeleAtlas
25. Justclicklocal
26. Discover our Town
27. Metrobot
28. Best Deals on
29. twibs
30. LocalEze
31. Kudzu
32. CityVoter
33. Manta
34. Zipweb
35. MatchPoint
36. UsCity.net
37. Local Site submit
38. InfoUSA
39. Axciom
40. Infignos
41. Yellowassistance
42. ChoiceVendor.com
42. Myhuckleberry
43. Genieknows
44. MojoPages
45. Brownbook
46. Magic Yellow
47. CitySquares
48. TeleAtlas
49. Navteq GPS
50. Judysbook
Because links are such a important part of the algorithm, it is tempting to do all you can to get as many inbound links as quickly as you can.
This however can be a major penalty flag to Google, as it may wonder what you are doing to deserve those links.
It is best to do everything in a gradual manner, so that it appears as completely natural growth in popularity. Google has a clear policy in place to catch and penalize 'burst' linking.
JC Penney Linkbait Scam Exposed, Penalized by Google
By JM Barnes14. February 2011 04:08
The New York Times reported on Sunday that J.C. Penney had been exposed for implementing link-bait on an unprecedented scale, skewing search results and leading Google to levy severe penalties on the company's page rank against important keywords.
The article, titled The Dirty Little Secrets of Search, detailed how Penney had enjoyed 1st position results for highly competitive keywords like "dresses", "bedding", and "area rugs". and more valuable terms like "skinny jeans", "home decor" and "comforter sets". What was revealed was a widespread campaign of seeding thousands of links to J. C. Penney on largely irrelevant and unrelated, even obscure, websites. This process, commonly known as "link-farming", is a well-known black-hat technique for gaming Google's search results, even though Google publicly announced several years ago that it was preventing this techniqe from skewing its search results.
Apparently, not so...while Penney feigned ignorance about the use of link-farming, it summarily fired its search company, and Google proceeded to take punitive action by de-ranking the company for various keywords.
While Google insists that external links have less importance to a web page's SERPs than content, it is an inextricable component that Google can't ignore, especially as a gauge of momentary popularity. While Google claims to monitor SERPs for evidence of link-farming, it is a larger problem to identify social-media link abuses, as these results are critical to Google's "real time search" rank that takes into account social media links from Facebook, Twitter et al.
What's chilling for most white-hat SEOs is that black-hat techniques are alive and well, and put white hats at a competitive disadvantage. A black hat interviewed for the article implied that "S.E.O. is a game, and if you’re not paying black hats, you are losing to rivals with fewer compunctions." Even Matt Cutts, Google's top search-spam cop, noted that it's impossible for Google to police every link scam, although they do red-flag suspicious things like rapid growth of inbound links. It shows, however, that any proactive action on Google's part requires manual intervention by an employee; there is no automated process in place yet to deal with this type of exploit
deviantART member darkywarky has created a fun image with popular internet social networks portrayed as students in a class photo.
From deviantART: Twitter looks like a sweet little girl but once you get her to talk, she won’t stop. DeviantART is a loud, colorful, and artsy girl. She’s just a green version of Tumblr if you want the short version of it, just more of a weeaboo. Livejournal is a classy kind of girl who likes writing. She’s also a part of the newspaper club. Facebook is the class rep. Popular guy who’s handy at almost everything. Myspace was once the king of the campus. But after awhile, he got boring so everybody ditched him for Facebook. He misses the attention so he’s always trying to one up Facebook. He even got a makeover recently too. He has permanent eye bags because he tries too hard. Youtube is a charismatic guy who’s a born entertainer. And last but not least, Blogger. He’s a little nerdy but an easygoing fellow. Nobody really notices him though
Social Media is a great ADDITION to your marketing mix, but your website should be primary.
Yes, it's nice to have inbound links from your Facebook page to your site, and it is true that users are beginning to search for companies on Facebook, but the key is "beginning." It still is not the established Social Media port to find a business.
Marketing, at its core, is about customers and targeting the right group and finding where they aggregate in the digital community - is Facebook that "watering hole" where your customers meet? Yes, Facebook users spend hours/day on the site, but there is NO research that they spend hours there TO BUY.
Website development, with correct page tags, page descriptions, key words, content rich text in user (customer) lingo should be 80% of the small business effort: 20% should be about how best to use YouTube, FaceBook, Podcasts, SlideShare, Flickr in your marketing communications mix to stimulate discussions and to create and receive content on the Internet.
eMarketer, which cited Global Web Index’s report, predicts the number of Facebook users in the U.S. will rise 13.4% in 2011, after 38.6% growth in 2010 and a 90.3% rise in 2009. EMarketer sees Twitter having a similar plateau: Adoption of the service rose 293.1% in 2009, but will only grow 26.3% this year. The primary growth for Facebook and Twitter is coming from the so-called BRIC nations — Brazil, Russia, India and China — plus Indonesia, eMarketer reports.
Facebook is now one of the four giants of the Internet (along with Google, Amazon and Ebay) and cannot be ignored. Many people use Facebook as their home page and primary site online, and it is continually evolving to add more features and tools that can help promote your business.
On facebook, you can
People now spend more time on Facebook than they do on Google
5 Facebook Marketing Tactics that Work
26 JUL2011 , 2:00 AM ET | By Joseph Shure, BusinessNewsDaily Contributor
Credit: Dreamstime.com
Any business owner can create a Facebook page, but surprisingly few employ social media tactics that will win fans, engage customers and increase sales. Having a static, one-sided Facebook presence is antithetical to everything social media stands for.
We’ve asked marketing professionals who make their living enhancing their clients’ social media presence how business owners can get a strong return on investment on their Facebook presence.
1Join the same communities your customers join – That's the advice of Jon Bond, CEO of the social media marketing firm Big Fuel. If you own a restaurant, for example, it pays to find out where the foodies are. It could be a physical place or it could be an online community. Business owners should find these relevant communities, Bond said, but they would be wise to hold off on offering a deal right away.
“Don’t go in there to sell, go in there to join,” he said. Becoming a trusted part of a given community helps build reputation and credibility. In a crowded marketplace, these qualities are scarce and valuable.
2 Identify the influencers and reward them – Once a restaurateur has found the foodies in her town, she ought to find out who among them has the most authority and guarantee him a table on a busy night or offer him a discount. When a business owner identifies a group of these influencers (ideally ones who are already patronizing the business) he should do something for them.
“Have an event for them, give them some recognition. They like recognition and exclusivity,” Bond said, adding that it also pays to release something to influencers before the public has access to it.
3 Focus group your Facebook fans — When a business finds that a given group of Facebook fans actually uses its product, it should seek their opinion of its product offerings and marketing strategies, said Richard Laermer, CEO of RLM PR. “People are really anxious to tell you when there’s a problem, like if they dislike your advertising or think you're growing too fast,” Laermer said. Inviting this kind of criticism might seem like an anathema to marketers (and entrepreneurs) who fear negative feedback, but Laermer said it is valuable information to take to heart.
4 Test, test, test – The easy adaptability of Facebook ads is something can be invaluable to small business owners. Anthony Costanzo, of Gotham Direct, recommends small business owners learn to adapt as well.
"When we launch a Facebook campaign, we’re going to launch 10 different copy types and 10 different image types. We’re making sure that when we’re live, we have 30 different campaigns going, and we’re optimizing based on which work best,” Costanzo said.
5 Offer promotions – It’s a tried and true method that too few businesses are willing to employ.
"Starbucks engages people with promotions," said Bond. He cited the coffee chain as a shining example of social media engagement. Smart entrepreneurs know that converting a prospect into a paying customer means reducing the risk associated with purchasing a new product or service. Offering a few dollars off that first purchase, or presenting a bundle of products as a sweepstakes prize is enough to convince many timid consumers to give your business a try.
Media Stats
Here’s what Facebook says about media sites using Like buttons and other social plugins:
The average media site integrated with Facebook has seen a 300% increase in referral traffic.
People who sign in with Facebook at The Huffington Post view 22% more pages and spend 8 minutes longer than the average reader .
Users coming to the NHL.com from Facebook spend 85% more time, read 90% more articles and watch 85% more videos than a non-connected user.
ABCNews.com, Washington Post and The Huffington Post are said to have more than doubled their referral traffic from Facebook since adding social plugins.
Commerce Stats
About commerce sites and Facebook social plugins, the Facebook reports:
Levi’s saw a 40 times increase in referral traffic from Facebook after implementing the Like button in April 2010 and has maintained those levels since.
Outdoor sporting goods retailer Giantnerd.com saw a 100% increase revenue from Facebook within two weeks of adding the Like button.
American Eagle added the Like button next to every product on their site and found Facebook referred visitors spent an average of 57% more money than non-Facebook referred visitors
Children’s clothing retailer Tea Collection added the Like button to sale merchandise and saw daily revenues increase 10 times.
ShoeDazzle added the Like button to all of the products on its site and within the first month had thousands of likes for its top products.ShoeDazzle also lets people login to its site using Facebook, and Facebook-connected users were 50% more likely to make repeat purchases every month than average shoppers.
When a Ticketmaster user posts a specific event they are attending, or may want to attend, to Facebook, it generates $5.30 of direct ticket sales
Eventbrite reports that a link shared on Facebook is worth $2.52 in ticket sales (see also here and here)
Making “Like” More Likeable
Facebook says Like buttons get 3 to 5 times more clicks if:
Versions that show thumbnails of friends are used.
They allow people to add comments.
If they appear at both the top and bottom of articles.
If they appear near visual content like videos or graphics.
Metacafe Puts Like Up Top
For example, Facebook says that video site Metacafe placed a Like button above its videos, in addition to being below, as the arrows point to in this screenshot:
After doing this, use of the Like button and traffic from Facebook increased. Facebook reports that:
The number of daily likes more than tripled, going from an average of 2,000 likes per day to over 7,000 likes.
Daily referral traffic from Facebook to Metacafe doubled, going from about 60,00 to 120,000.
Total Facebook actions (likes, shares, comments) rose to 20,000 per day.
Metacafe has a bit more in slides it posted here.
More Tips From Buddy Media
Since Facebook was handing out Facebook optimization tips, I thought it was also worthwhile to point out a fairly recent white paper from Facebook marketing platform Buddy Media.
Called “Facebook’s EdgeRank: How to Make Sure You’re in the News Feed,” it’s a free download from here and suggests these tips, in summary:
Ask questions on your Facebook fan page (“Would?” gets the most engagement)
Post games and trivia
Interact with fans
Use wall “sapplets” — coupons, polls & other out-of-the-ordinary posts
Use relevant photos
Relate to current events
Incorporate videos
Post time-sensitive content
Post links
Be explicit in posts
The full report has lots of real life examples and accounts of how various changes drove traffic or engagement.
What can you say in 140 characters?
Twitter is a micro-blogging platform. You are generally limited to that 140 characters, but it is very easy to send a Tweet (twitter posting) and it can be done from a cellphone, browser or through services.
Some ideas:
Tweet teasers about a new contest or product that will be launching soon
Tweet invites to a special event
Tweet sale prices
Tweet awards and favorable mentions
How to Use Twitter to Grow Your Business
Can Twitter actually help my business or is it a complete waste of my valuable time? This was the very question I asked myself only a few months back.
Perhaps you’ve pondered the same?
When people I respect started singing the praises of Twitter, I decided to give it a go. At first I just didn’t get it. However, after a short while I was shocked at the level of access to high profile individuals I was able to achieve.
This article reveals how bestselling authors and business professionals use Twitter to grow their businesses and reveals ideas you can employ to achieve Twitter success.
In fact, I used Twitter (and LinkedIn) to source much of what you see here!
First, What is Twitter Again?
“Twitter is instant messaging made available to the public,” stated talk show host and author Hugh Hewitt.
I think that’s a fair starting point. I’ve heard others call Twitter a micro-blogging platform.
Here’s what you need to know. According to the State of the Twittersphere report, each day 5 to 10 thousand new people join Twitter. Current estimates of total users top out around 5 million. That’s a lot of opportunity.
Twitter allows you to post updates (called Tweets) as often as you want (and limited to 140 characters). When you follow other people on Twitter, you see their tweets. When they follow you, they see your tweets.
It’s a constant stream of communication. The good news is you can turn it on or off as often as you like. Twitter also keeps a public record of all updates, which can be mined with Twitter Search.
Why High-Profile People Use Twitter
Twitter is not just a fad. When very high profile folks begin evangelizing Twitter, it’s worth closer examination. Here’s what some of those gurus told me:
Duct Tape Marketing founder John Jantsch identified three big advantages of Twitter, “(1) I get great insight when I ask questions, (2) let’s face it, I get traffic and (3) people on Twitter spread my thoughts to new places.”
Tony Hsieh, CEO of Zappos.com said, “We’ve found that Twitter has been a great way for us to connect on a more personal level with our employees and customers. We use it to help build our brand, not drive direct sales. It’d be like asking how does providing a telephone number for customer service translate into new business when they are mostly non-sales-related calls. In the long term, Twitter helps drive repeat customers and word of mouth, but we’re not looking to it as a way of driving immediate sales.”
Bestselling author David Meerman Scott said, “I have personally connected with hundreds of people I otherwise wouldn’t have, and I booked an interview on NPR and a big daily newspaper using Twitter.”
Copyblogger’s own Brian Clark said, “Twitter Search is an amazing way to see what people are saying about your products or services. For example, I’ll do searches for Thesis Theme and people will be asking questions about our WordPress Theme. I’ll use the reply function to answer the question, which has led to direct sales. Plus, my answer creates awareness of Thesis for others that follow me. It’s a form of constructive promotion.”
Be sure to check out this Business Week article that surveyed 18 CEOs and how they’re using Twitter to help their businesses.
Practical Ways Twitter Can Help Your Business
This is where it gets interesting. A lot of people are doing some very innovate things with Twitter. Here’s some of their stories.
The Twitter Plan
Cindy King, an international sales specialist, saw a huge boost in business inquires by implementing a strategic Twitter plan.
“Following the right people on Twitter was key. There are some people very gifted at building relationships on Twitter. As I followed these online community builders, I realized that some of them are also excellent direct response copywriters. They get their Twitter followers to take action,” said King.
“Light bulbs went off, and I spent a weekend putting together a tweet marketing plan and entered in 6 weeks worth of tweets, 5 a day, using TweetLater. I used a mindmap, created categories, varied times on tweets and used BUDurls so I could track results and improve my tweet plan the next time around. That was a month ago,” explained King.
When King finds a spare minute between projects, she logs into Twitter and watches what folks are talking about. When she Tweets, about 90 percent of the time she presents useful information and resources to her followers. The remaining tweets are surveys and questions. Following this strategy, King saw an 800 percent increase in inquiries about her business after she setup her Twitter campaign.
Getting In Front of High Profile People
B2B copywriter Terri Rylander took a much different approach. At first she was very skeptical of Twitter. “I looked at it but couldn’t figure out why people would continually send out messages about the size of a text message, unless they were a teenager. Twitter was for sending updates they said. I don’t have time for updates, and besides, who would care?” said Rylander.
She later came across a peer in her industry that was using Twitter and suggested Rylander follow her on Twitter. “That’s when I discovered Twitter as a business tool. I’ve been in my particular niche for over 10 years and know who the players are (though they don’t know me). When I checked who she was following on Twitter, there they all were! It read like a “Who’s Who” list.”
Rylander joined Twitter and began following and interacting with the people she respected. “Other than a cold call on the phone or e-mail, I would never have the chance to get my name in front of vendors, industry analysts, and industry experts. I’ve had a number of Twitter conversations that have also led to personal conversations.”
To stay top of mind with experts, she offers interesting links, responds to tweets, and posts her thoughts for conversation at least a few times a day.
Getting Traffic and Leads
Pam O’Neil, VP of Marketing at BreakingPoint said, “Twitter has all but replaced our PR agency as a large percentage of our followers are press and analysts. A writer for ZDNet wrote about us and linked to us based on something we tweeted and that resulted in a huge spike in web traffic and at least one deal with a major service provider.”
Mike Damphousse of Green Leads said, “Twitter is new to us. That said, in a few short weeks we’ve had definite increase in all sorts of traffic. Out of the normal inbound leads, the number has increased 15% and two of the inbounds are now active pipeline opportunities. We’ve found one extremely valuable partner relationship. We are also building PR relationships, although finding the contacts is a bit of a chore.”
Are you beginning to see the potential here?
A Few Tools to Help Your Twitter Experience
Twitter has a whole world of available support applications you can employ to gain the most of the service for your business. Here’s a few of my favorites:
TwitterFox: This Firefox web browser plugin allows you to view Tweets within your web browser (in a popup menu). This is very handy and eliminates the need to constantly go to Twitter.com.
TweetLater: This powerful service allows you to schedule tweets (much like you would schedule emails). Another very powerful feature is the ability to receive email digests of keyword activity in the Tweetosphere. This allows you to join a conversation or track topics and trends.
Ping.fm: If you have accounts with many services, such as LinkedIn and Facebook, this amazing site allows you to post updates across ALL of your social media sites in one single step.
Twitter for Facebook: If you are on Facebook, this application forwards your Twitter updates directly to Facebook as status updates.
And just in case you get addicted to Twitter, here’s some advice from one of the leading authorities on Twitter. Chris Brogan says, “Most people who see Twitter the first time either flat-out ‘get it,’ or they say, ‘why bother?’ Here’s what people miss. They believe one should read every single update that rolls across your screen of choice. Don’t. Just let it roll past like a stream.”
About the Author: Michael Stelzner is the bestselling author of Writing White Papers: How to Capture Readers and Keep Them Engaged. You can follow Michael here on Twitter or check outhis latest project here.
Where Facebook and to some extent Twitter is like having hundreds of conversations going on in a crowd, LinkedIn is like a networking meeting amongst peers.
At its heart, LinkedIn is a collection of discussion groups, organized by interest area.
For example, I belong to several groups, among which are:
eMarketing Association Network
Continuing Education Presenters in Washington Metro Area
Inbound Marketers - For Marketing Professionals
On Startups - The Community For Entrepreneurs
Ubuntu Users ( 20.000+ members ) Official Group
Web Design and Development Professionals
By showing your presence in the group discussions, you will show what you’re made of. You may have a lot to show or offer, but how can you get noticed without commenting, writing, etc? Make this a routine activity of yours to spend some time everyday to increase your active presence on your ideal LinkedIn Group discussions.
Help others, lead them and provide useful information to relive them from the issues they may have. Offer solutions free of charge, and show them how they can find, use and implement those solutions.
When they know you as an expert who offers instead of selling, you will be liked, added, asked for more, etc. Your network grows and people rely on you as a source of information, solution, etc. You will be a specialist with the answers they require. Don’t you think they will go to you or refer others to you to buy from you then?
Start a discussion to get feedback about what you’re looking for. See how your target audience is thinking about a particular topic. Hear it from them first-hand instead of guessing what they may think or do in response to your online marketing campaigns. This helps you realize how to market your product, service, etc.
Google very recently launched its Google+ social media site. Here is what they say:
+Circles: share what matters, with the people who matter most
Not all relationships are created equal. So in life we share one thing with college buddies, another with parents, and almost nothing with our boss. The problem is that today’s online services turn friendship into fast food—wrapping everyone in “friend” paper—and sharing really suffers:
In light of these shortcomings we asked ourselves, “What do people actually do?” And we didn’t have to search far for the answer. People in fact share selectively all the time—with their circles.
From close family to foodies, we found that people already use real-life circles to express themselves, and to share with precisely the right folks. So we did the only thing that made sense: we brought Circles to software. Just make a circle, add your people, and share what’s new—just like any other day:
Doing a Ning Thing
There are a number of Web programs and sites that let you create your own branded
social network, as opposed to forming a group in a public network like Facebook or
MySpace. For example, www.ning.com now has over a million members and thousands
of social networks.
A branded Ning network can help you in a
number of ways: first to get comfortable
with the various features, and then to
create a real venue where members can
do what social media does best—share
ideas and information with each other
while you act as a host and facilitator.
The first step is to create an identity for all of Ning; then you find and join the social
networks you want. If you’re just getting started in social media, Ning is a great way to
search for networks in your profession or industry and begin to connect with others.
Using the discussion forums helps you to form new relationships and get a feel for what
works and what doesn’t—you’ll quickly see how self-promotion is ignored while active participation is rewarded.
There is also a Ning network devoted to its network creators (http://networkcreators.ning.com) and a Ning blog
(http://blog.ning.com) that highlights new and interesting social networks. Even by looking at (and joining) networks in areas that
are directly connected with your own, you can see how the basic network features enable a community of users helping and
communicating with other users to flourish.
Page 15
An even better way to get a feel for these features is to create your own social network with Ning, even if it’s just as a small test to
see which features will best support your goals.
Briefly, each Ning has a unique Layout determined by its administrator. Ning’s default features (already in Layout) include a network
Description, a list of Members, Videos, Photos, a Forum or Discussion Area and Activity (like Twitter’s Status Update). Using a simple
drag and drop process, the Administrator can add additional features to the Layout of the Main Page:
Events
Groups
Blog
Chat
Music
Text Box
RSS
Get Badges
Birthdays
Notes
On the day I wrote this section, the featured Ning on the Ning blog was a network called Sneaker Lab. There is very little about the
actual “sponsor” on the network—Maurice Taylor, an NBA player with two stores in the Houston area. Instead there is a music video
and music playlist of artists and songs that young people who buy high-end athletic footwear favor, music videos by similar artists,
and very beautiful pictures and reviews of hot-looking sneakers. Taylor appears in an audio blog where he talks about the NBA
playoffs—an item of major interest to the Sneaker Lab members. The main event highlighted on the network was a sneaker
extravaganza at a club in Houston.
Now consider: on a national level, if you were the importer of a new line of athletic footwear, wouldn’t you be extremely interested
in how others in your industry were viewed on this network? Wouldn’t you love to have one of your products reviewed on the site?
And then, at some point, couldn’t you just as easily promote an online event, using a contest or giveaway, not directly about your
sneakers, but perhaps about a topic that’s hot on the site? For example, maybe Taylor himself could be induced to come onto a Web
conference and discuss a topic like “Fashion or Passion? Do You Need a Shoe for the Clubs or the Gym?”
Page 16
With enough traction you could research members through their profiles and shared content—and then promote Webinars and
conferences related to their interests. You could then post archived events on YouTube and link back to them on your various
networks to build interaction and dialog, creating additional buzz about online events that add value for your members and
potential customers.
There are a number of Web programs and sites that let you create your own branded
social network, as opposed to forming a group in a public network like Facebook or
MySpace. For example, www.ning.com now has over a million members and thousands
of social networks.
A branded Ning network can help you in a
number of ways: first to get comfortable
with the various features, and then to
create a real venue where members can
do what social media does best—share
ideas and information with each other
while you act as a host and facilitator.
The first step is to create an identity for all of Ning; then you find and join the social
networks you want. If you’re just getting started in social media, Ning is a great way to
search for networks in your profession or industry and begin to connect with others.
Using the discussion forums helps you to form new relationships and get a feel for what
works and what doesn’t—you’ll quickly see how self-promotion is ignored while active participation is rewarded.
There is also a Ning network devoted to its network creators (http://networkcreators.ning.com) and a Ning blog
(http://blog.ning.com) that highlights new and interesting social networks. Even by looking at (and joining) networks in areas that
are directly connected with your own, you can see how the basic network features enable a community of users helping and
communicating with other users to flourish.
Page 15
An even better way to get a feel for these features is to create your own social network with Ning, even if it’s just as a small test to
see which features will best support your goals.
Briefly, each Ning has a unique Layout determined by its administrator. Ning’s default features (already in Layout) include a network
Description, a list of Members, Videos, Photos, a Forum or Discussion Area and Activity (like Twitter’s Status Update). Using a simple
drag and drop process, the Administrator can add additional features to the Layout of the Main Page:
Events
Groups
Blog
Chat
Music
Text Box
RSS
Get Badges
Birthdays
Notes
On the day I wrote this section, the featured Ning on the Ning blog was a network called Sneaker Lab. There is very little about the
actual “sponsor” on the network—Maurice Taylor, an NBA player with two stores in the Houston area. Instead there is a music video
and music playlist of artists and songs that young people who buy high-end athletic footwear favor, music videos by similar artists,
and very beautiful pictures and reviews of hot-looking sneakers. Taylor appears in an audio blog where he talks about the NBA
playoffs—an item of major interest to the Sneaker Lab members. The main event highlighted on the network was a sneaker
extravaganza at a club in Houston.
Now consider: on a national level, if you were the importer of a new line of athletic footwear, wouldn’t you be extremely interested
in how others in your industry were viewed on this network? Wouldn’t you love to have one of your products reviewed on the site?
And then, at some point, couldn’t you just as easily promote an online event, using a contest or giveaway, not directly about your
sneakers, but perhaps about a topic that’s hot on the site? For example, maybe Taylor himself could be induced to come onto a Web
conference and discuss a topic like “Fashion or Passion? Do You Need a Shoe for the Clubs or the Gym?”
Page 16
With enough traction you could research members through their profiles and shared content—and then promote Webinars and
conferences related to their interests. You could then post archived events on YouTube and link back to them on your various
networks to build interaction and dialog, creating additional buzz about online events that add value for your members and
potential customers.
Affiliate networks are social as well. In the old days, businesses would pay a 'referral fee' if you sent them a customer who made a purchase. That is the concept of the affiliate program.
Example:
You go to my website where I sell dog collars. There is a tab for the Bow Wow Bookstore. You click on that and see a book on how to attack train a chihuahua. I don't actually have that book in stock, Amazon or Barnes and Noble may be who I am an affiliate of. If you click to order the book, you actually are ordering it from them, but my code is attached to the order so I will earn a commission from the sale.
I call this money for nothing and your clicks for free.
Money for nothing because other than placing the link on my page, I do no other work. No inventory, no shipping, no collection - it is free money for me.
Clicks for free because somebody might search for that book, and if I feature it on my website that could drive traffic to me.
To find affiliate programs you can belong to, there are several good sites:
http://www.affiliateprograms.com/
http://commission-junction.com
Not only can you be an affiliate of others, you can create your own! You just need the scripting in place to keep track of who sends the referrals to you, so you can send them their commission.
I'd happily pay hundreds of peoples commissions if they will all be out there promoting my products!
Before there was LinkedIn, before Al Gore invented the Internet, there was UseNet - which was a huge collection of bulletin board systems and discussion groups. Many still are thriving, and thousands more forums and discussion areas have sprung up on the Web.
Start with groups.google.com and yahoogroups.com
Put in your keyword, and you will see postings done about the subject recently. You can then go to the discussion and begin participating.
The more you participate in a helpful way, answering people's questions, the more you are seen as an expert.
If you are behind me in traffic, you have no choice but to learn my web address. It is on the back of my van. If I talk to you in person, you'll know my web address, it is embroidered on my shirt.
Despite how ubiquitous the Internet has become, humans still spend most of their life off-line. You should always be thinking about how to spread the word about your site in the 'real world' as well as online.
BizShop should be your first choice when it comes to outsourcing any promotion activities you don't have time to do or don't want to do yourself.
Email us at bizshop@bizshop.com and tell me what you'd like done. I'll prepare a no-obligation quote for you!
Sample Professional Social Media Manager Routine
For each client, twice-daily
- Check twitter via Tweetdeck - preset searches for my terms - respond as I see fit, follow some @replies that seem appropriate.
- Scan bloglogs - I obsess over traffic, but this reveals trending links and stumble surges in real time so I can react if appropriate.
- Respond to comments on blogs
Daily
- Write a blog post - RSS subs get it, twitter tools sends to twitter, Facebook gets it, FriendFeed updates
- Scan twitter followers for relevant conversations to join
- Scan Google Reader subscriptions to read and stimulate ideas
- Share Google Reader favs - these publish to Facebook and you can subscribe
- Tweet any blog pages from my subscriptions that I love to twitter
- Bookmark any blog pages from my subscriptions that I love - delicious using Firefox plugin for right click posting - this goes to FriendFeed
- Stumble any blog pages from my subscriptions that I love - this goes to Facebook and FriendFeed
- Scan Google Alerts for my name, brand and products - in Google Reader as RSS feed - respond as appropriate
- Add comments to blogs as appropriate - mostly response types - Google Reader and BackType
Weekly
- Scan LinkedIn Questions from my network and respond when appropriate
- Scan delicious, digg and mixx popular and select bookmarks for content ideas and trending topics
- Consciously add comments to conversations I want to join - hot topic focused
- Join one twitter hot trend conversation if appropriate - search.twitter.com shows these in real time
- Report to client
Monthly
- Check MrTweet for new twitter follow recommendations
- Scan Amazon's upcoming and new releases for authors to interview on podcast (the big names seem more accessible with a book release coming!)
- Post a press release with social media links to PitchEngine or PRWeb (this changes depending on what's going on, but at least monthly.)
- Strategize on ways to repurpose and repackage any and all of this in ways that make it more accessible to another audience.
- Meeting or skype with client
Gwibber is an open source microblogging client for Linux. It brings the most popular social networking web services to your desktop and gives you the ability to control how you communicate.
48 Page guide to Gwibber
It is critical to know what people are saying about you, your competitors and your industry. It would be a big chore to keep doing a Google search daily for all those keywords.
Fortunately, you don't have to. Go to http://google.com/alerts - and Google will do it for you, for free. They'll send a daily email to you showing any recent mentions of whatever keywords you want to keep track of.
Threadsy: Unify your email, social networks
1 Threadsy is an intuitive, easy-to-use dashboard that allows organizations to connect through multiple email accounts as well as Facebook and Twitter. Free to use, Threadsy is great for managing your nonprofit or business’s brand from one clean dashboard across the big names in social media platforms. With no fees and no downloads, this service should make a splash in the space for both personal use and use by your organization.
Myweboo: Organize your information streams
2 You or your organization can choose from a wide variety of “applications” to connect to and stream to a dashboard from categories like news, social, fashion, photo and video. These streams can be viewed together of filtered from “My Dashboard” and then easily shared via Facebook, Twitter, LinkedIn, Flickr, Delicious and other networks. You’re in complete control of which sites will make up your dashboard. Free to use
Hootsuite: Integrate all your platforms
3 Nonprofits and cause organizations can update multiple social media platforms (Twitter, Facebook and more) from a computer or iPhone, Android or BlackBerry device. A team of users can track results of their interactions and create a dashboard that will work efficiently with their preferred social streams. Hootsuite offers two versions. One is free and aggregates up to five social network and two RSS feeds; it stores stat history for 30 days and is ad supported. For $5.99 a month, your organization can enjoy unlimited capabilities for a single user, with each additional user costing $10 per month.
Spredfast: For teams of social marketers
4 Spredfast allows an organization not only to manage its social media presence but also to monitor and measure its voice across multiple social media channels from one easy-to-use dashboard. A great choice for organizations with multiple hands in social media marketing efforts, Spredfast offers superb organizational tools that help identify and assign tasks to multiple users across multiple social media sites ranging from Facebook and Twitter to LinkedIn and blogging platforms.
MediaFunnel: Collaborative, permission-based system
5 Coordinate and manage your nonprofit’s social media presence with MediaFunnel, a collaboration platform that lets you navigate and moderate online conversations about your brand.
CoTweet: Advanced features for Enterprise users
6 CoTweet is used by thousands of individuals and employees at nonprofits and corporations around the world. The free Standard edition is limited to a few Twitter accounts and geared to a couple of team members. The paid Enterprise edition supports Facebook, too, and is geared to brands more deeply engaged in social marketing, brand building and customer support.
Seesmic: Free, clean & credible
7 Seesmic allows users to manage unlimited Twitter accounts as well as Facebook, Google Buzz, LinkedIn and Foursquare accounts. Another free service, this dashboard is well-organized and can be sorted into a variety of timelines detailing tweets, retweets, @mentions, direct messages and lists. Seesmic also publishes trending topics, making it easy to join already popular conversations.
Netvibes: Share your widgets with the world
8 Netvibes lets organizations keep track of the news and trends that matter, create unique personal and public dashboards and share these public dashboards or sites with anyone, anywhere, at any time. You can easily create fun and personalized widgets — detailing the weather, to-do lists, Twitter feeds, Facebook posts or Flickr updates, among many others — and post them to both personal and public dashboards. Organizations can choose a theme, name their pages and organize them with tabs and share them with the world.
TweetDeck: Connect with your contacts
9 If you’re a Twitter aficionado, you may already use TweetDeck, which works on the Mac, PC, Linux, iPhone, iPod Touch, iPad and Android. It connects organizations with contacts across Twitter, Facebook, MySpace, LinkedIn, Foursquare, Google Buzz and many more. Free of charge,
Brizzly: Simplify your updating
10 Brizzly simplifies your social media browsing and updating experience while taking some of the work out of keeping up to date with trends and followers. It lets you update on Twitter and Facebook. Its Brizzly Guide helps explain trending topics on Twitter. Brizzly is free.
Tools that can integrate your social networks
There are, of course, other social media dashboard solutions for the enterprise. One good choice for businesses is Awareness, which lets your team publish, manage, measure and engage across multiple social media channels.
Another is Sprout Social: Social media tools for business, a social media management suite. We listed Sprout Social in our roundup of Paid social media monitoring services.
Also, don’t forget other tools that can integrate your social networks:
• You might want to try using a browser as your social media dashboard. Flock has been the most social of the social browsers for the past five years. Others say Google Chromeor Mozilla Firefox will get you a social media dashboard with the right add-ons/extensions. And Marc Andreessen’s upcoming RockMelt (Mashable review) will take it a step further, requiring you to log into Facebook before using it.
• Unilyzer has a social media dashboard to unify your Twitter, Facebook and YouTube accounts.
• TwitterFeed lets you feed your blog to Twitter, Facebook and more.
• Ping.fm is a free service that makes it easy to update your social networks, including Twitter, Facebook, LinkedIn, Flickr and Delicious.
• RowFeeder is a tool to cross-post, to track conversations on Twitter and Facebook and to create analytical reports.
Monitor Google Alerts Scan newsletters Newsgroups Participation Customer Follow-up Measuring Social Media ROI & Goal Conversions with Google Analytics 5 By Kristi Hines, August 1st, 2011 in Social Media | 208 comments First off, I want to preface this post with the fact that social media shouldn’t be done only with the goal of making direct conversions. Social media is about building new relationships, generating word of mouth marketing, and strengthening brand loyalty with your customers. That said, I know that there are a lot of you who may be curious on the monetary value of your social media campaign, have clients that are asking the value of the social media services you provide for them, or simply want to learn more about how yoursocial media strategy is leading to conversions. You’ll be celebrating your social media goal conversions too! Image Source (editor’s note: sly usage of a Vancouver Canucks photo) The following are the steps you must implement to be able to see the return on investment and goal conversions for your social media campaign. When you complete these, you will be able to: Tracking Social Media Conversions in Google Analytics 5 Since the new version is closing in, I thought I would cover the new setup features of your Google Analytics for social media ROI measurement. Setup Goals within Google Analytics 5 Before you can do any kind of measuring in terms of your social media success, you will need to setup your goals in Google Analytics. The signal of a completed goal in Google Analytics can be anything including when someone lands on a specific page of your website, when someone spends a certain amount of time on your site or browses a certain number of pages, or when they click on a link to download a whitepaper or leave your site. This means that you can track anything from: To setup goals, go to your website’s analytics dashboard, and click on the Settings wheel icon to the right of the orange toolbar. From here, click on the Goals tab and click on + Goal to add a new goal. Types of Goal Conversions The following are the four goal types you have to choose from, and some sample ways to use them. 1. URL Destination This goal type is achieved when someone lands on a specific page on your website. For example… You should setup your Goal Value to be the average amount of the common conversion. So if your average sale amount is $30, enter 30, or if your average mailing list subscriber is valued at $5, enter 5. 2. Time On Site This goal type is achieved when someone spends a specified amount of hours, minutes, or seconds on your website. This one is a bit tough to associate with a Goal Value, but if you can estimate that people who have been on your site for over 15 minutes likely purchase an average of $15 in goods, then you can enter 15. 3. Pages / Visit This goal type is achieved when someone visits a specified amount of pages during one visit. Again, it is a tough one to associate with a Goal Value, but if you can estimate that people who visit more than 10 pages on their site likely purchase an average of $20 in goods, then you can enter 20. 4. Event This goal type is achieved when someone clicks on a link or button to do things such as download a whitepaper PDF file, play a video, or leave the site to purchase an item elsewhere. To use this goal type, you must: For example, if the event you are tracking is the purchase of an eBook sold on another website, then you would have a link that looked like the following: You would then enter the following into your Goal Details under Configure a combination of one or more event conditions from the list below: Finally, you will want to associate a Goal Value to be the average amount of the common sale. So if your eBook, on average between regular price and discounted pricing, is a total of $33.30, then enter 33.3. Your final goal setup would look like this: A completed goal using the event type. Note that the downside of tracking external events (like someone clicking on a link to go to another site to buy something) is that you are tracking visitors leaving your site, not making the purchase. So you might want to match up the number of goal conversions with the number of actual sales you make in a month and adjust the value of your goal to match accordingly. As a disclaimer, this is the most basic of goal setups in Google Analytics. You can do much more with event tracking including solutions specific to ecommerce sites. There are also goal funnels which can show you where people drop off during the conversion process on your own site to help you further optimize your sales process. Set up ADVANCED Segments for Social Media Next, in order to see your goals in relation to your social media referrals, you will need to setup a custom advanced segment in Google Analytics as follows. Step 1. Create your custom segment Click on ADVANCED Segments , and to the right under Custom Segments , click on the button for + New Custom Segment. Step 2. Setup your custom segment Name your new custom segment Social Media, and then start adding social media referral domains by clicking on the dropdown to the right of the Include and selectingSource. Leave the next dropdown on Containing and enter your first social network domain. To enter additional domains, click on the Add OR statement link. Setting up an advanced segment for social media referral tracking. The following is a key to the major social media referrers. You may want to lump them all under Social Media or break them down as follows between major social media networks and social bookmarking networks. Top Social Network Referrers Top Social Bookmarking Network Referrers You may also want to go through your traffic referral sources list to see if there any other social networks which are more niche specific that you want to include in your social media custom segment. Step 3. Save your custom segment Click on the Preview Segment to ensure that your segment is pulling in the right data, and then click on Save Segment to save your changes. Seeing Your Social Media Goal Conversions and ROI Whenever you want to view data specifically related to your social media referrals, you can do so by clicking on Advanced Segments , checking the box next to your customSocial Media segment, and clicking Apply. Now you can go through all of your Analytics looking at only Social Media related data including your conversions. Goals Overview Under Conversions > Goals > Overview, you can see the following from only the social media referrers you setup in your ADVANCED Segments Overview of goal conversions from social media referral URLs. If you click on the Goal Option dropdown, you will be able to see and click on specific goals for their detailed metrics as well. View detailed metrics for each of your goals. The above screenshots are taken from my personal blog which does not offer a lot of products, and therefore has lower numbers. You can probably expect that any website which offers more conversion opportunities through products and services will have stronger social media referral numbers and higher goal values. Bonus Social Media Conversion Tips Before we end this post, here are a few extra tips for those looking to increase social media conversions and track those conversions more effectively. Increase Conversions from Social Media If you’re not seeing the amount of conversions you were expected via social media, then you might want to look into better conversion optimization for your website. The following are some great articles and infographics on those lines. Measuring Social Media Conversions Offline For many businesses, one of the reasons this methodology doesn’t always work is because people may see a message from the business on a social network, but then their conversion is made within a physical store or on the phone. In these cases, you will want to have something that customers can reference, such as a customized discount code based on social network. So in your tweet, be sure to tell people to mention TWITTER20 for 20% off, and on a fan page update, tell them to mention FACEBOOK20 for 20% off. This way you can get a better idea of how many people are being referred to your stores and phone ordering systems via social media.Daily xSunday
Answer email
Tweets
Monday
Post new blog entries
Create RSS/ping blog entries
Review other blogsTuesday
Update Facebook Wall and Business Pages
Niche Market SitesWednesday
Linked-In ParticipationThursday
Newsletters outFriday
Google+
YouTube
PodcastSaturday
Article syndication
website content creationSunday
Day of Rest
The Google Analytics you have grown to love is changing with the new version, currently in beta mode. You can see this version by clicking on the New Version link in the top right of your Google Analytics dashboard.
sitepromo.vym
2011-08-24
vym 1.12.7